Audrey Crowell
Summary
Experienced nursing supervisor with in-depth knowledge of federal, state, and local guidelines. Demonstrates strong communication skills and a collaborative approach to team engagement and productivity improvement.
Overview
23
23
years of professional experience
Work History
Adjunct Faculty
ECPI University
08.2023 - Current
- Clinical Instructor for LPN and BSN programs focused on Medical Surgical Environment
- Primary focus on documentation regarding medication administration, and physical assessment skills in acute hospital setting
Director of Nursing Medical Surgical Unit / Director Student Nurse Extern Program
St. Francis Eastside
06.2022 - Current
- 24-hour management of a 28-bed medical-surgical unit
- Focus on staff development, regulatory compliance, productivity, and budget standards along with patient satisfaction
- Chair of CAUTI prevention committee, Chair of Experience of Care Committee, Co-Chair Employee Safety Committee
- Recipient of Change Maker Award 2023
Clinical Supervisor
McCall Hospice House (Open Arms Hospice)
11.2020 - 06.2022
- Responsible for the operations of the Hospice House Clinical Department including oversight of Registered Nurses, Hospice Aides, Social Work, and Chaplains
- Responsible for operations of Hospice House in absence of Administrator
- Responsibilities include clinical department adherence to regulatory guidelines, staffing, quality assurance, employee education, and budgetary process management
Independent Legal Nurse Consultant / Owner
L&O Legal Nurse Consulting
01.2008 - 01.2022
- Company Overview: Established in 2024.
- Worked with various legal firms to review medical cases for compliance with nursing standards.
- Experienced in analyzing medical records to detect drug administration errors, falls, and pressure ulcer issues.
- Established in 2024
RN Simulation Specialist
PRISMA Health/ Greenville Healthcare Simulation Center
11.2018 - 11.2020
- Collaboration with the University of South Carolina School of Medicine Greenville faculty and Clemson School of Nursing faculty to develop simulation-based scenarios, and rubric development for use with teaching in a simulation environment
- Education and training of Standardized Patients for use in simulation-based medical scenarios
- Monitoring of Standardized Patient simulation encounters to ensure quality, consistency, and realistic performance
- Organization and management of large-scale simulation events
- Involved in research/publishing opportunities to promote the use of Standardized Patients in teaching, training, and assessment
- Oversight of Standardized Patient program to include contract employee record management, education, vacation approvals, scheduling, and payroll approval
Administrative Nursing House Supervisor/ Staff Nurse
PRISMA Health/ Supplemental Staffing Department
08.2016 - 11.2018
- Administrative Nursing House Supervisor responsibilities include management of facility-wide staffing for all clinical nursing areas
- The direction of the throughput process to manage patient admission process and bed availability
- Manage conflict resolution of customer service concerns, collaborate with central bed office, supplemental staffing office, and administrator on call for overall management of hospital system
- FEMA Incident Command Control Center Certification to include Incident Command Coordinator position while in the role of on-duty Administrative House Supervisor
- Coordination of pronouncement/death process to include family grief support, autopsy requirements, coroner notifications, assistance with next steps, and organ donation process
- Care of 5-6 Patients in various inpatient settings according to the staffing needs of the organization
- Assignments would vary among various inpatient units as well as various hospitals within the organization
Clinical Nurse Educator
Greenville Health System
03.2015 - 08.2016
- Assessing and implementing changes in practice, policy, and procedure for employees of the Supplemental Staffing department
- Ongoing education related to the improvement of quality of care, coordination of the delivery of educational changes, and opportunities for nursing/ patient care tech/ monitor tech staff and sitter staff
- Maintaining current employee records for educational opportunities, ensuring that all employees have met educational requirement criteria, and following up with remediation/ 1:1 education opportunities as needed
- Onboard and oversee educational requirements for contract travel employees organization-wide
- Manage educational onboarding and opportunities for contracted general inpatient hospice organizations that provide service within the system
- Certified Proctor for System Telemetry/ Medication Assessment Exams
PRN Nurse for Cardiology Medicine and Supplemental Staffing
Greenville Health System
11.2013 - 03.2015
- Provided inpatient care to patients within the hospital system in a variety of settings
Administrative Director of Nursing Services
Oakmont East/West Nursing Center
12.2003 - 03.2015
- Responsible for the management of the nursing department which includes approx
- 85 employees which include Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Restorative Aids, Staffing Coordinator, QAA Nurse, MDS Department, QOL nurse, and Central Supply
- Responsible for the management of the facility in the absence of the Licensed Nursing Home Administrator
- Ensure the facility is in compliance with DHEC regulatory standards concerning staffing, documentation, medication administration, treatment administration, wound management, nutrition management, weight management, pain management, restraint committee, policies and procedures, and laboratory program management
- Also responsible for the management of the budgetary process as it applies to the nursing department, QAA committee and process, pharmacy services, employee education, retention, and orientation
- Awards received: Best performance for DHEC survey Mid-Atlantic Division, Region1 2006
- Facility of the year for Mid Atlantic Division Region 1 2006
- 2006 Precision Award for Most Improved Performance Restraints
- Best performance M2 Census growth 2005-2006
- Best performance decline in Pressure Areas 2005-2006
- Best performance in the decline of Urinary Catheter use 2005-2006
- Best Customer Service 'Would Recommend' 2007
Staff Registered Nurse
Greenville Memorial Hospital System
08.2002 - 12.2003
- Managed care for a group of 5-8 post-surgical patients.
- Conducted comprehensive physical assessments of assigned patients.
- Developed individualized nursing care plans for each patient.
- Provided direct patient care in accordance with established policies, procedures and protocols.
Staff Licensed Practical Nurse
Piedmont Nursing and Rehabilitation
10.2001 - 08.2002
- Responsibilities include Management of care for 44 Long Term Care Residents
Education
Master of Science - Nursing Executive Leadership
Southern New Hampshire University
12.2024
Bachelor of Science - Nursing
Chamberlain University
10.2015
Associate degree - Nursing Science /Registered Nurse
Tri-County Community College
05.2002
Skills
- Relationship Building
- Accreditation management
- Multidisciplinary team collaboration
- Issue Resolution
- Policy Development
- Goal Planning
- Direct Patient Care
- Clinical Resources Management
- Documentation And Reporting
- Recruiting and Hiring
- Clinical Operations Management
- Budget Control
- Clinical staffing
- Process Improvements
- Personnel Evaluations
- Multidisciplinary Collaboration
Presentations
Presenter at the 2020 IMSH (International Meeting of Simulation in Healthcare) Conference, San Diego, California, 2020
Timeline
Adjunct Faculty
ECPI University
08.2023 - Current
Director of Nursing Medical Surgical Unit / Director Student Nurse Extern Program
St. Francis Eastside
06.2022 - Current
Clinical Supervisor
McCall Hospice House (Open Arms Hospice)
11.2020 - 06.2022
RN Simulation Specialist
PRISMA Health/ Greenville Healthcare Simulation Center
11.2018 - 11.2020
Administrative Nursing House Supervisor/ Staff Nurse
PRISMA Health/ Supplemental Staffing Department
08.2016 - 11.2018
Clinical Nurse Educator
Greenville Health System
03.2015 - 08.2016
PRN Nurse for Cardiology Medicine and Supplemental Staffing
Greenville Health System
11.2013 - 03.2015
Independent Legal Nurse Consultant / Owner
L&O Legal Nurse Consulting
01.2008 - 01.2022
Administrative Director of Nursing Services
Oakmont East/West Nursing Center
12.2003 - 03.2015
Staff Registered Nurse
Greenville Memorial Hospital System
08.2002 - 12.2003
Staff Licensed Practical Nurse
Piedmont Nursing and Rehabilitation
10.2001 - 08.2002
Master of Science - Nursing Executive Leadership
Southern New Hampshire University
Bachelor of Science - Nursing
Chamberlain University
Associate degree - Nursing Science /Registered Nurse
Tri-County Community College