Audrey Dunleavy
Laconia,New Hampshire
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
T-BONES Great American Eatery
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Group Leader
YMCA
10.2024 - 04.2025
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Facilitated conflict resolution sessions, resulting in more harmonious group environment.
- Led outdoor adventures to promote teamwork, resulting in improved group dynamics.
Sales Associate
TJX Companies
05.2021 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Laconia High School
Laconia, NH05-2024
Bachelor of Arts - Elementary Education And Special Education
Southern New Hampshire University
Hooksett, NH04-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash management
- Guest engagement
- Effective team engagement
- Multitasking and organization
Certification
American Heart Association Certified in Cardiopulmonary Resuscitation, First Aid and AED for Adult, Child and Infant
Timeline
Group Leader
YMCA
10.2024 - 04.2025
Server
T-BONES Great American Eatery
05.2024 - Current
Sales Associate
TJX Companies
05.2021 - 05.2024
High School Diploma -
Laconia High School
Bachelor of Arts - Elementary Education And Special Education
Southern New Hampshire University
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