Audrey Fink
Okeechobee,FL
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender/Manager on Duty
Beef 'O' Brady's
Okeechobee, FL
11.2018 - Current
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Trained new bartenders on drink preparation and upselling techniques.
- Assisted in setting up the bar for service shift.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Balanced daily registers and generated sales reports for management.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Okeechobee High School
Okeechobee, FL05-2018
Skills
- Basic accounting
- Safe service compliance
- Mixology
- Health codes compliance
- Bar restocking
- Payment processing
- Engaging personality
- Memory retention
- Strong multitasking
- Handling difficult customers
- Menu memorization
- Highly reliable
- Excellent judgment
- Cleanliness and hygiene
- Able to stand 12 hours
- New hire training
- Cash and credit transactions
- Food running
- Outgoing personality
- Team player attitude
- Changing beer kegs
- Food preparation
- Dining room management
- Preparing garnishes
- Outstanding customer service
- Team training and development
- Cash register operation
Timeline
Bartender/Manager on Duty
Beef 'O' Brady's
11.2018 - Current
Okeechobee High School