Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Audrey Grisham

Lake Charles,LA

Summary

Dynamic professional with expertise in customer service and HIPAA compliance, honed at Lake Area Hospital. Proven ability to prioritize tasks and adapt in fast-paced environments, enhancing patient and guest satisfaction. Recognized for clear communication and teamwork, ensuring efficient operations and quality care. Highly reliable with a commitment to excellence.

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender/Waitress

Chili's Bar & Grill Restaurant
12.2021 - 10.2025
  • Learned proper safety protocols for food and beverage service.
  • Developed skills in mixing, garnishing, and serving drinks to patrons.
  • Assisted in maintaining cleanliness and organization of bar area.
  • Provided excellent customer service to enhance guest satisfaction.
  • Adapted quickly to fast-paced environments during peak hours.

Patient Access Representative

Lake Area Hospital
02.2024 - 04.2024
  • Facilitated patient registration through efficient data entry and verification of insurance information.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Resolved billing inquiries, providing accurate information and support to enhance patient satisfaction.
  • Maintained compliance with healthcare regulations and organizational policies during all interactions.

Education

GED -

Sowela Technical Community College
Lake Charles, LA

EMT License - EMT

National EMS Academy
Lake Charles, LA
10-2025

Skills

  • Skilled at prioritizing tasks simultaneously
  • Customer service
  • Highly reliable
  • Supportive team member
  • Patience and tolerance
  • Clear and effective communication
  • HIPAA compliance
  • Medical terminology

Certification

  • EMT - Emergency Medical Technician

Timeline

Patient Access Representative

Lake Area Hospital
02.2024 - 04.2024

Bartender/Waitress

Chili's Bar & Grill Restaurant
12.2021 - 10.2025

GED -

Sowela Technical Community College

EMT License - EMT

National EMS Academy

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