Audrey Hernandez
Summary
I am a very positive person and I tend to look on the bright side of things. I do very well in stressful situations and I always make sure I put my all into everything even if it's something simple. I make sure to answer every question and go over any concerns my customers may have because that is how I would like to be helped. I've received many different types of positive feedback. Almost every review states that i've had great communication and helped with any worries they had.
Overview
3
3
years of professional experience
Work History
Online Reseller
Depop
10.2024 - Current
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Made sure to answer any questions or concerns the customers had on any item I was selling.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Made sure to package everything nicely and secure to ensure it arrived in perfect conditions.
Babysitter
Family Members
05.2022 - 08.2024
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Helped children complete homework assignments and school projects.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Education
No Degree - N/a
Moreno Valley Online Academy
Moreno Valley, CA06-2025
Skills
- Product description writing
- Shipping and logistics
- Brand building
- Pricing strategy development
- Cross-platform selling
- Online sales techniques
- Photography and editing
- Social media advertising
- Customer engagement
- Trend tracking
- Social media marketing
- Shipping
Languages
Spanish
Limited Working
Interests
- Music
- Crafting and DIY Projects
- Reading
- Baking
- Crocheting
- Cooking
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Video Gaming
- Animal Care
Timeline
Online Reseller
Depop
10.2024 - Current
Babysitter
Family Members
05.2022 - 08.2024
No Degree - N/a
Moreno Valley Online Academy
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