Audrey Hinh
Danbury,CT
Summary
Dynamic professional with extensive experience in customer service across retail and childcare sectors. Proven problem-solving abilities and adaptability lead to innovative solutions that enhance team performance and customer satisfaction. Strong communication skills facilitate effective interactions with customers and colleagues.
Overview
5
5
years of professional experience
Work History
Childcare Teacher
YMCA Greenknoll
Brookfield, Connecticut
05.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to parents and clients, whether face-to-face or through phone conversations.
- Communicated regularly with parents about child progress and needs.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Associate
Goodwill
Danbury, Connecticut
11.2022 - 05.2023
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
Retail Associate
Target
Danbury, CT
10.2020 - 10.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Education
Legal Studies
Western Connecticut State University
Danbury, CT05-2025
Skills
- Organization and time management
- Customer engagement
- Microsoft office
- Google drive
- Communication skills
- Team collaboration
- Conflict resolution
- Project management
- Presentation skills
- Multitasking
- Teamwork and collaboration
- Communication
Languages
Spanish
Elementary
English
Full Professional
References
References available upon request.
Timeline
Childcare Teacher
YMCA Greenknoll
05.2023 - Current
Sales Associate
Goodwill
11.2022 - 05.2023
Retail Associate
Target
10.2020 - 10.2022
Legal Studies
Western Connecticut State University
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