- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Music
- Graphic Design
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Audrey Holt
Heber
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chubby's. Proven ability to resolve customer complaints and enhance satisfaction, while maintaining a clean and organized environment. Adept at multitasking and training new employees, ensuring seamless operations and a welcoming atmosphere for all guests.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chubby's
Heber, UT
03.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed front desk operations, greeting and seating customers efficiently.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Handled cash transactions accurately, processing payments swiftly and securely.
- Supported training of new employees on operational procedures and customer interaction standards.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Monitored inventory levels, assisting in stock replenishment to maintain service efficiency.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
-
Family Babysitter
My Neighbors
Heber, UT
08.2024 - 09.2025
- Supervised children during playtime and activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks, catering to dietary preferences and restrictions.
- Developed and implemented age-appropriate educational games to promote learning.
- Maintained a clean and organized environment, promoting hygiene and safety standards.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Led indoor and outdoor activities to entertain and occupy children.
Education
No Degree - I Don't Have A Specific Field of Study
Wasatch High School
Heber, UT05-2029
Skills
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
- Order taking
Interests
Timeline
Front of House Employee
Chubby's
03.2025 - Current
Family Babysitter
My Neighbors
08.2024 - 09.2025
No Degree - I Don't Have A Specific Field of Study
Wasatch High School