Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessAnalyst
Audrey Leach

Audrey Leach

Flower Mound,TX

Summary

Outgoing and friendly entrepreneur and leader with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

5
5
years of professional experience

Work History

Barista

Epic Gelato
Flower Mound , TX
09.2021 - 03.2022
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.

Entrepreneur

Audrey Leach
Mission Viejo, CA
03.2018 - 06.2021
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Prepared annual budgets with controls to prevent overages.
  • Set organizational mission, business vision and employee expectations for Whimsical Studios.
  • Determined business plan, mission statement and vision.
  • Upheld great standards of leadership while staying organized and efficient.

Cooking Instructor

4H
Irvine, CA
06.2020 - 06.2021
  • Supervised students in kitchen lab setting to maintain safety and efficiency targets.
  • Encouraged students to enhance recipes with personal style.
  • Taught basic cooking skills during both one-on-one and group classes.
  • Fostered positive learning environment by developing curriculum and instructional support that targeted and engaged students.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.

Sewing Instructor

ILA
Aliso Viejo, CA
09.2018 - 06.2019
  • Provided clear, informative lectures on the art of sewing to classes of 25 students.
  • Met needs of different students by adapting teaching materials and methods.
  • Optimized instruction based on student feedback and assessments of courses.
  • Organized activities to promote learning and increase student enjoyment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed team communications and information for meetings.

Education

Capistrano Valley High School
Mission Viejo, CA

High School Diploma -

Marcus High School
Flower Mound, TX
05.2023

Skills

  • Food Serving and Preparation
  • Customer Service
  • Front of House Operations
  • Detail-Oriented
  • Organization and Prioritization
  • Verbal and Written Communication
  • Relationship Building
  • Team Leadership
  • Active Listening
  • Conflict Resolution
  • Attention to Detail
  • Calm Under Pressure
  • Time Management
  • Workflow Management
  • Computer Skills
  • Analytical and Critical Thinking

Accomplishments

  • Won Best Delegate representing the United States in 2020 for Model UN.
  • Won Outstanding Delegate in 2021 for Model UN.
  • Won 1st place at Districts and 2nd place at States in Texas for Hospitality & Tourism with DECA.
  • Served as the President for 1 year and Vice President for another year within the Irvine sector of the non-profit organization of Head, Heart, Hands, and Health (4H).
  • Led as a guiding part of the board of Model UN representatives at CVHS.
  • Have been heavily involved in public speaking, and speech-debate.
  • Numerous volunteer hours inside and outside of school.
  • Received a full-paid scholarship with The Leadership Institute to Washington DC

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Epic Gelato
09.2021 - 03.2022

Cooking Instructor

4H
06.2020 - 06.2021

Sewing Instructor

ILA
09.2018 - 06.2019

Entrepreneur

Audrey Leach
03.2018 - 06.2021

Capistrano Valley High School

High School Diploma -

Marcus High School

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