Audrey Mosel
Waco
Summary
I am a dynamic and dedicated student with experience at Cafe Cappuccino, excelling in high-volume dining and customer service. I have a proven ability in conflict resolution and public relations, ensuring a positive experience for guests. I am skilled in reservation coordination and fundraising, I thrive in fast-paced environments while maintaining a focus on community engagement and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
National Charity League, NCL
05.2023 - Current
- I have volunteered at Fuzzy Friends, Ridgecrest Retirement Home, Salvation Army
- Communicated with staff members to stay informed about volunteer opportunities and events.
- I have helped maintain a clean, neat, and operational facilities to serve program needs.
- I assist with special events and programs.
- I also helped represent the organization positively and professionally while providing community with much-needed services.
Pet Sitter
Friends and Family
01.2022 - Current
- I gave animals proper attention to promote secure environment in owner's absence.
- I helped manage pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- I communicated professionally with pet owners via phone, email, and text.
- I also exercised the animals regularly with walks and rigorous play activities.
Babysitter
Friends and Family
01.2022 - Current
- I have babysat many families with multiple kids
- I sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- I organized and cleaned their home after activities by picking up toys and straightening up play room.
- I also communicated positively with children and guardians.
- I prepared healthy, age-appropriate snacks and meals.
Restaurant Hostess
Cafe Cappuccino
05.2024 - 08.2024
- I delivered unparalleled service to drive positive dining experience and repeat customer visits.
- I took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- I also collected information from arriving customers to seat groups or place them on waitlist.
- I also helped support servers, food runners, and bussers with keeping dining area ready for every guest.
Education
No Degree -
Midway High School
Waco, TX05-2027
Skills
- Fundraising
- Cultural awareness
- Public relations
- Conflict resolution
- Behavior monitoring
- High volume dining
- Reservation coordination
- Dining customer service
- Dining crew workflow optimization
Certification
Food Handlers Permit
Timeline
Restaurant Hostess
Cafe Cappuccino
05.2024 - 08.2024
Volunteer
National Charity League, NCL
05.2023 - Current
Pet Sitter
Friends and Family
01.2022 - Current
Babysitter
Friends and Family
01.2022 - Current
No Degree -
Midway High School
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