Audrey Pearson
Paramount,CA
Summary
Personable and dedicated advocate with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients, community organizations, law enforcement, political leaders, stakeholders and colleagues. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead/Case Manager (E6 MDT/Street Outreach and Engagement)
Homeless Outreach Program Integrated Care System-(HOPICS)
Los Angeles, CA
11.2017 - Current
- Systems navigator, manage and coordinate a diverse team's daily outreach, data, collaborations, and train MDT street outreach team members in Spa 6
- Outreach Specialization: Constituent Services, Domestic Violence, Veterans services, RV/motor vehicle outreach, small-large encampment engagements and other complex client needs
- Manage multiple tasks, team player, effective unconventional problem solver
- Provided linkages to Supportive Services Case Management, Mental Health, Harm Reduction to at risk, diverse and vulnerable populations in South Los Angeles, Compton, Watts, Broadway Corridor, Unincorporated LA County, Lynwood, Paramount areas
- Narcan and Harm Reduction education through outreach, collaborations with DMH and Outreach Physicians for client health screenings, clean needle exchange and referrals to Detox, Drug Tx, Tarzana Tx Centers, track data and outcomes of participants and other wraparound services
- As a Team Player of E6 Outreach we have effectively served and led 1,651 individuals and families into permanent housing in 2023, referred 367 people into shelters, engaged over 3,000 individuals and assisted over 200 individuals in the LA Inside Safe Initiative
- Permanently housed over 30 individuals and families living in RV's through the PATHWAY to Home Initiative in SPA 6
- Effective and solution-based collaborations with community organizations, WLCAC, LAHSA, PATH, The Peoples Concern, Gardena Chambers of Commerce, Elected Official Liaisons, Law Enforcement, LA Inside Safe, Pathway to Home Initiatives and other community engagement projects.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Housing & Houselessness Leadership Network
Coro Southern California
Los Angeles County, California
02.2024 - 05.2024
- Competitively selected to be a part of the 2024 Housing & Houselessness Leadership Network (HHLN) program, a leadership development program for professionals working within and across the issues of housing and homelessness in Los Angeles County
- The HHLN program provides professionals with enhanced leadership and management skills, creates spaces to practice professional growth, and develops meaningful networks to expand the participants' capacity for impact
- Across four months
- Peer coaching, experienced leadership facilitators, and the broader Coro and regional community through Coro's unique blend of experiential programming
- The curriculum included a wide range of professional skills-building, such as Adaptive Leadership, DEIB and Anti-Racism frameworks, Effective Communication and Advocacy, Effective Inquiry and Critical Thinking, Human Centered Design, Interpersonal Leadership Style, Managing Diverse Teams, Project Management, Self-Awareness and Self-Management tools, and Stakeholder Analysis and Coalition Building.
- Formed partnerships to increase awareness of housing for economic competitiveness.
Founder/CEO (Community Education, Advocacy & Engagement)
InTheLyfe St. Louis, LLC.
St. Louis, MO
08.2010 - 09.2017
- Project Management, Asset based community development, community organizing events and other community engagements
- Sponsored and coordinated fundraising events and other community engagements to support individuals experiencing homelessness
- Recruited, trained, and managed volunteers, developed, and tracked participants and services
- Organize and execute fundraisers enlisting talent, manage budgets and recruiting sponsors
- Facilitated and organized LGBTQIA film festivals, panel discussions promoting DEIB
- Collaborated special event projects with community leaders, politicians, and academic organizations.
- Organized events such as webinars, conferences, trade shows or other promotional activities.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Provided leadership support during times of organizational change or uncertainty.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Built relationships with key stakeholders in industry associations to promote brand visibility.
- Identified potential partnerships to expand the reach of the business.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Established policies and procedures for efficient workflow management.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Fostered a positive company culture that encourages teamwork, innovation, and excellence.
- Established and maintained strategic partnerships with key industry players to enhance business growth and development.
- Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
- Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
Education
TV Writing & Feature Film Writing Certificate - Playwriting And Screenwriting
UCLA Extension
Los Angeles, CA01-2021
Bachelor of Science - Psychology
University of Missouri-St. Louis
St Louis, MO12.2006
Journalism/Film Certificate - Journalism, Broadcast
Long Beach Community College
Long Beach, CASkills
- Human Centered Design
- Asset Based Community Development
- Interpersonal Leadership skills
- Project Management
- Lived Experience
- MDT Homeless Outreach Expert
- Community Organizer
- Constituent Services
- DEIB and Anti-Racism
- Managing Diverse Teams
- Effective Communication and Advocacy
- LGBTQIA Leader/Mental Health Advocate
- Effective Inquiry and Critical Thinking
- Team Leadership
- Staff Management
- Strategic Planning
- Performance Management
- Staff Development
- Workforce Management
Articles
- Frustration all across the board.' A day with homelessness outreach workers in LA: NPR News https://www.npr.org/2023/11/11/1208498195/homelessness-losangeles-outreach-workers-l-aencampment (November 11, 2023)
- Programa de limpieza retira Casas rodantas de las calles de Los Angeles https://www.telemundo52.com/noticias/local/pathway-home-retira-casas-rodantes-calles-losangeles/2477258/ (Aug. 23, 2023)
- Pathway Home Resolves East Gardena RV Encampment: https://homeless.lacounty.gov/news/pathway-home-2/ (Aug. 29, 2023)
- Problems Persist at Massive RV Encampment: https://www.youtube.com/watch?v=eaECUKasl3A (June 22, 2023)
- LA County Successfully Launches Pathway Home for RV Encampments https://lacounty.gov/2023/08/29/los-angeles-county-successfully-launches-pathway-home-for-rvencampments/ (Aug. 29, 2023)
- Problems Persist at Massive RV Encampment: https://youtu.be/eaECUKasl3A?si=_feEjnsfiOUkPVuQ (June 22, 2023)
- Community, LA County takes on RV Encampments: https://spectrumnews1.com/ca/lawest/homelessness/2023/05/15/community-county-take-on-rv-encampments (May 15, 2023)
- Inside LA County's Largest Population of RV's https://youtu.be/ADetsy2LBds?si=z0M1xPBXVKGatsD (Feb. 11, 2023)
- LAHSA AD HOC Committee on "Black People Experiencing Homelessness" Panelist (Dec. 2018) www.lahsa.org
- The Christian Science Monitor- "Speaking of America, I'm a Person of Hope." (Jan. 8, 2018) www.csmonitor.com
- ABC Channel 7 News- "Activist Groups Protest Construction of Jails in DTLA" (Sept. 26, 2017) www.abc7.com
- Missouri History Society https://youtu.be/NWK3D1BjjlY?si=p_wKkl45-Bfl9zY9
Professional Development
- CORO S. California Housing & Houselessness Leadership Network Certificate (May 2024)
- Trauma Informed Care Training (March 2024)
- Medi-Cal Peer Support Specialist Certification Training (Nov. 2023)
- Interagency Council on Homelessness-LEAB Board Member (Sept. 2023-Currently)
- Homeless Services Case Management Training (Jan.-March 2023)
- Domestic Violence Certificate (2022)
Awards
- North Harbor Gateway Chamber of Commerce (June 2022 & 20023)
- LAHSA AD HOC Committee Report and Recommendations on "Black People Experiencing Homelessness." (Jan. 31, 2019) www.cao.lacity.org
- Greater Los Angeles Homeless Count-Certificate of Appreciation (2019-2023)
Accomplishments
- Selected: CORO S. California Housing & Houselessness Leadership Network (May 2024)
- Appointed: L.E.A.B. Support Leader (CAL-ICH/LEAB). (May 2024-Currently)
- Selected: Cal. Interagency Council on Homelessness - L.E.A.B. Advisory Board (Cal- ICH/LEAB) (Sept. 2023-Currently)
- North Harbor Gateway Chamber of Commerce: Certificate of Appreciation (June 2022 & 2023)
- LAHSA AD HOC Committee Report and Recommendations on Black People Experiencing Homelessness" (Jan. 31, 2019) www.cao.lacity.org
- Greater Los Angeles Homeless Count (Adult & Youth): Certificate of Appreciation (2019-2024)
Certification
- CORO S. California HHLN 2024 Certificate (May 2024)
- Trauma Informed Care (March 2024)
- Medi-Cal Peer Support Specialist Training Certificate (Nov. 2023)
- Homeless Services Case Management Certificate (Jan.-March 2023)
- First Aid/CPR/AED Certificate (2023)
- Domestic Violence Certificate (2022)
Languages
English
Full Professional
Affiliations
- Screenwriting/Creative Writing
- Writing my 1st Novel
- Photography
- Creating my 1st Podcast/Talk show: Politics, Recovery/Healing techniques, Community Resources, etc.
References
References available upon request.
Timeline
Housing & Houselessness Leadership Network
Coro Southern California
02.2024 - 05.2024
Team Lead/Case Manager (E6 MDT/Street Outreach and Engagement)
Homeless Outreach Program Integrated Care System-(HOPICS)
11.2017 - Current
Founder/CEO (Community Education, Advocacy & Engagement)
InTheLyfe St. Louis, LLC.
08.2010 - 09.2017
TV Writing & Feature Film Writing Certificate - Playwriting And Screenwriting
UCLA Extension
Bachelor of Science - Psychology
University of Missouri-St. Louis
Journalism/Film Certificate - Journalism, Broadcast
Long Beach Community College
- CORO S. California HHLN 2024 Certificate (May 2024)
- Trauma Informed Care (March 2024)
- Medi-Cal Peer Support Specialist Training Certificate (Nov. 2023)
- Homeless Services Case Management Certificate (Jan.-March 2023)
- First Aid/CPR/AED Certificate (2023)
- Domestic Violence Certificate (2022)
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