Results-driven Product Director with expertise in product strategy, stakeholder management, and product lifecycle optimization. Proven track record in enhancing customer experience and driving product innovation.
Overview
19
19
years of professional experience
Work History
Product Director
J.P. Morgan Chase
Jersey City, NJ
02.2023 - Current
Led product strategy development, aligning cross-functional teams to enhance customer experience and satisfaction.
Streamlined product lifecycle management processes, improving time-to-market for new offerings.
Conducted comprehensive analysis of market trends and competitive landscape to uncover growth opportunities.
Collaborated with engineering teams to define technical requirements and optimize product functionality.
Fostered relationships with stakeholders to gather feedback and drive continuous improvement initiatives.
Developed comprehensive product roadmaps, prioritizing features based on user needs and business goals.
Oversaw product design and roadmap and coordinated aspects of development and rollout.
Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
Product Manager
J.P. Morgan Chase
New York, NY
09.2007 - 02.2023
Led cross-functional teams to develop and launch innovative financial products.
Managed product lifecycle from ideation through execution, ensuring alignment with market needs.
Analyzed customer feedback and market trends to refine product features and enhance user experience.
Collaborated with engineering teams to prioritize product backlog and optimize development processes.
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Education
Associate of Applied Science - Business Management
New York University
New York, NY
05.2003
Skills
Product vision
Product strategy
Product performance metrics
Strategic thinking
Roadmap development
Customer empathy
Product team leadership
Partner relationships
Product lifecycle management
Stakeholder management
Product enhancement
Timeline
Product Director
J.P. Morgan Chase
02.2023 - Current
Product Manager
J.P. Morgan Chase
09.2007 - 02.2023
Associate of Applied Science - Business Management