Audrey Hagerman
Nashville,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
Recovery Unplugged
03.2023 - 11.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Cleaning Team Leader
Self-employeed
01.2019 - 11.2022
- Investigated client complaints and resolved issues to increase customer satisfaction and establish trust.
- Adhered to safety protocols by enforcing proper equipment usage.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for residential cleaning.
Education
Aesthetic Certificate - Cosmetology Education
Tennessee Technology School
Nashville, TN01.2001
Hillsboro High School
Nashville, TN1995
Skills
- Crisis Handling
- Activity Monitoring
- Conflict Resolution
- Patient Assessment
- Rounds Management
- Group Facilitation
- Assessment Administration
- Patient Observation
- Housekeeping Skills
- Log Updating
Timeline
Behavioral Health Technician
Recovery Unplugged
03.2023 - 11.2023
Cleaning Team Leader
Self-employeed
01.2019 - 11.2022
Aesthetic Certificate - Cosmetology Education
Tennessee Technology School
Hillsboro High School