Audrey Poindexter
Siloam
Summary
Dedicated server with great customer service skills and a strong work ethic. Focused on enhancing guest experiences and fostering repeat business through effective multitasking and teamwork.
Overview
7
7
years of professional experience
Work History
Server/Wait Staff Member
JOLO Winery and Vineyards
Pilot Mountain, NC
06.2022 - Current
- Delivered exceptional customer service, enhancing guest experiences and fostering repeat business.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Lifegaurd
Dobson Dolphins Pool
Dobson, NC
06.2019 - 08.2021
- Monitored pool activities to ensure safety and adherence to regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Enforced facility rules and policies to maintain a safe swimming environment.
- Conducted regular safety inspections of pool equipment and surroundings.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC05-2025
Associate of Arts -
Surry Community College
Dobson, NC12-2022
High School Diploma -
Surry Central High School
Dobson06-2022
Skills
- Hospitality expertise
- Customer service excellence
- Guest engagement
- POS operation
- Efficient multitasking
- Teamwork and collaboration
- Strong work ethic
- Warm and friendly
- Friendly, positive attitude
- Professional appearance
- Environmental awareness
Accomplishments
First Female to earn the Eagle Scout Rank in Scouting of America in my local district/county.
Eagle Scout Rank Accomplishment in Scouts of America
For my Eagle Scout Project I built 4 benches to go along side with planting a pollinator habitat. This assisted in growing the grape vines for the viticulture program at Surry Community College.
Timeline
Server/Wait Staff Member
JOLO Winery and Vineyards
06.2022 - Current
Lifegaurd
Dobson Dolphins Pool
06.2019 - 08.2021
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Associate of Arts -
Surry Community College
High School Diploma -
Surry Central High School