Audrey Power
Helotes
Summary
Detail-oriented Biology student with experience in customer service, facility operations, retail sales, and front desk administration. Strong communicator with a track record of fostering positive customer experiences in fast-paced environments. Skilled in multitasking and maintaining organization and professionalism, with a commitment to delivering exceptional service in healthcare and patient-centered settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Facility Operations Team Member
Life Time
5639 Worth Pkwy San Antonio, TX 78257
07.2025 - Current
- Performed routine and deep-cleaning procedures, equipment sanitation, waste removal, and facility maintenance in accordance with company standards.
- Ensured cleanliness, safety, and organization throughout fitness floor, locker rooms, and common areas, enhancing member experience.
- Coordinated with team members during morning, mid, and closing shifts to support seamless daily operations and effective facility turnover.
- Completed opening, mid-day, and closing responsibilities, including preparing the facility for daily operations and securing the club after hours.
- Adapted to rotating assignments across multiple operational areas, maintaining high standards in fast-paced environments.
- Guided members with inquiries, conducted facility tours, and delivered friendly, professional customer service, fostering member satisfaction.
Babysitter and Dogsitter
Jozannah Quintanilla
San Antonio
06.2024 - Current
- Ensured safe, engaging, and nurturing environment through dependable babysitting and overnight childcare.
- Transported children to activities and assisted with daily routines while maintaining open communication with parents.
- Planned age-appropriate games and activities to keep children entertained and engaged.
- Provided in-home pet care, including overnight stays, feeding, walking, and companionship for dogs.
- Built trust with families through consistent communication and reliable, attentive care.
- Exhibited responsibility in managing childcare and pet care tasks., organization, and adaptability while independently managing childcare and pet care responsibilities.
Front Desk Receptionist and Sweat Crew
TruFusion
5846 Worth Pkwy, San Antonio, TX 78257
06.2023 - 08.2025
- Registered members upon arrival at studio, verified identification, and welcomed guests to enhance overall experience.
- Conducted studio tours and assisted with membership sales and account setup.
- Delivered exceptional customer service by assisting members and fostering a welcoming environment to promote member satisfaction.
- Handled retail and cash transactions at point of sale, ensuring accurate completion of opening and closing duties.
- Maintained cleanliness throughout the studio, locker rooms, and workout spaces.
- Cleaned and disinfected fitness equipment for safety, restocked supplies, and ensured studios were prepared for classes.
Sales Associate
Abercrombie & Fitch
15900 La Cantera Pkwy, San Antonio, TX 78256
06.2021 - 08.2024
- Welcomed customers and assisted with finding merchandise, answering questions, and sharing current promotions.
- Processed customer purchases efficiently while providing excellent customer service.
- Assisted customers in fitting rooms by preparing rooms and retrieving alternate sizes to enhance the shopping experience.
- Fulfilled online orders by efficiently packaging and preparing purchases for pickup or shipment, ensuring timely customer service.
- Maintained store cleanliness and visual standards by organizing and folding merchandise displays to enhance customer experience.
- Assisted with overnight store resets by reorganizing displays and updating layouts to effectively showcase new seasonal products.
Prom Dress Seller
Shangri-La Dresses
742 Northwest Loop 410 #111, San Antonio, TX 78216
02.2021 - 03.2022
- Delivered exceptional customer service by helping customers find the perfect dress for their event.
- Assisted customers with dress selections tailored to their style preferences and special occasions, enhancing satisfaction.
- Assisted customers during fittings by pinning dresses and making fit adjustments for the best appearance.
- Prepared fitting rooms and offered styling recommendations, ensuring a seamless and enjoyable shopping experience.
- Greeted customers, fostering a welcoming, personalized shopping experience that encouraged engagement.
- Created engaging TikTok content to promote merchandise and increase customer engagement.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX12-2026
High School Diploma -
Sandra Day O'Connor High School
Helotes, TX06-2022
Associate of Science - Biology
Northwest Vista College
San Antonio, TXSome College (No Degree) - Biology
University of Mary Hardin-Baylor
Belton, TXSkills
- Facility organization
- Operational Support
- Attention to Detail
- Time Management
- Multitasking
- Problem Solving
- Customer Service
- Team Collaboration
- Adaptability
- Communication
- Conflict Resolution
- Facility Promotion
Certification
- Adult & Pediatric CPR/AED Certified – American Red Cross (Completed through Life Time)
Accomplishments
- RJP Modeling Team: Selected to represent the RJP Modeling Team through a competitive application process. Styled and curated outfits for professional photoshoots, with work featured on the team's social media and recognized by platforms including Pose Patch and Senior Style Guide.
National Club Volleyball: Earned a spot on a National Club Volleyball team for four consecutive years through annual tryouts. Developed strong leadership, teamwork, discipline, and time management skills while competing at a high level.
Promoted at Life Time: Promoted within the first month of employment in recognition of strong performance, reliability, and commitment to providing an exceptional member experience.
Performer of the Month: Recognized as Performer of the Month at Life Time for outstanding teamwork, initiative, and customer service.
Dean's List: Earned Dean's List honors at both UMHB (Spring 2023) and UTSA (Fall 2025) for academic excellence.
Scholarships & Honors: Awarded a $7,000 Honors Scholarship and additional academic scholarships in recognition of academic achievement.
Affiliations
- Fitness and wellness
Hiking and outdoor activities
Paddleboarding and recreational sports
Traveling and exploring new places
Volleyball
Community and church involvement
Timeline
Facility Operations Team Member
Life Time
07.2025 - Current
Babysitter and Dogsitter
Jozannah Quintanilla
06.2024 - Current
Front Desk Receptionist and Sweat Crew
TruFusion
06.2023 - 08.2025
Sales Associate
Abercrombie & Fitch
06.2021 - 08.2024
Prom Dress Seller
Shangri-La Dresses
02.2021 - 03.2022
Bachelor of Science - Biology
The University of Texas At San Antonio
High School Diploma -
Sandra Day O'Connor High School
Associate of Science - Biology
Northwest Vista College
Some College (No Degree) - Biology
University of Mary Hardin-Baylor