Audrey Ramirez
La Mesa,CA
Summary
Organized individual with a strong background in customer service and administrative support. Skilled in multitasking, communication, and maintaining a positive work environment. Proven ability to manage responsibilities effectively while providing top-quality service to both customers and colleagues. Eager to apply these skills in a Human Resources role to support organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Associate
In-N-Out Burger
Lemon Grove, CA
09.2016 - Current
- Mastered point-of-sale systems, handling payments ranging from $3,000 to $5,000 per shift.
- Ensured compliance with strict cleanliness and safety protocols, maintaining a safe work environment for staff and customers.
- Delivered excellent customer service, building relationships with customers to encourage loyalty and satisfaction.
- Operated drive-through services, managing high-volume orders, payments, and food delivery efficiently.
Personal Assistant
Esthetics by Abi
Salinas, CA
05.2019 - 03.2020
- Assisted in organizing paperwork and prepping materials for appointments, ensuring smooth daily operations.
- Managed client bookings and handled rescheduling, enhancing customer experience and maintaining clear communication.
- Supported the business owner by organizing meetings and managing office operations, contributing to a productive work environment.
Education
Bachelor of Arts - Sociology
San Diego State University
San Diego, CA05-2025
Associate of Arts - Sociology
Hartnell College
Salinas, CA05-2022
Skills
- Customer Relations & Communication
- Time Management & Multitasking
- Administrative Organization
- Team Leadership
- Vendor Coordination
Certification
- HRCI Human Resource Associate Professional Certificate
- Excel skills for business Goldman Sachs
- CITI program certification
- Host certification
Timeline
Personal Assistant
Esthetics by Abi
05.2019 - 03.2020
Store Associate
In-N-Out Burger
09.2016 - Current
Bachelor of Arts - Sociology
San Diego State University
Associate of Arts - Sociology
Hartnell College
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