AUDREY REYNOLDS
Massillon
Summary
Proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
The Home Depot
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Wildlife Conservation Center Volunteer
Stark Parks
05.2021 - Current
- Built one-on-one relationships with community members by offering consistency, encouragement and role modeling
- Evaluated departmental processes and procedures to provide recommendations for areas of improvement
- Assisted volunteer office staff by filing paperwork and performing computer data entry
- Assisted with prep, set up and breakdown of community and public events
Jackson Horticulture
Jackson High School
08.2023 - 05.2025
- Supervised team members in various horticultural projects, ensuring adherence to safety protocols and best practices at all times.
- Reduced labor costs through automation of routine tasks such as watering and fertilization in commercial greenhouses.
- Boosted overall plant health with timely pruning, fertilizing, and watering schedules.
- Increased crop yield through effective pest management strategies.
- Managed greenhouse operations for optimal growth conditions, ensuring proper temperature, humidity, and light levels were maintained consistently.
- Inspected gardens to identify insect or disease problems and weed control needs.
- Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
- Led horticultural tours to assist with educational programming and special events.
- Tagged and labeled plants in nursery to record planting location information.
- Investigated contamination in soil and groundwater and explored ways to remediate contaminated areas.
Farm Hand Volunteer
Southgate Farms
08.2024 - 09.2024
- Maintained a clean and safe working environment by adhering to all safety protocols and promptly addressing any hazards that arose.
- Enhanced crop yield by implementing effective pest and disease management strategies.
- Increased plant health by diagnosing and resolving various plant diseases and pest issues.
- Maintained pristine garden beds by regularly weeding, mulching, edging, and refreshing planting areas as needed.
Store Team Member
Crumbl Cookies
11.2023 - 12.2023
- Greeted customers and provided excellent customer service
- Organized and maintained store displays
- Operated cash register to process sales transactions
- Provided product knowledge to customers and answered inquiries
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms
- Handled customer complaints professionally and efficiently
- Operated POS system to verify inventory, check pricing, and process sales transactions
- Maintained clean and sanitary working and shopping environment and adhered to safety standards
- Organized displays and shelved products to achieve clean and professional appearance
- Welcomed customers, focused attentively on guest needs and answered questions about products sold
Volunteer Well Water Evaluator
Stark County Health Department
10.2023 - 10.2023
- Sampled and tested products based on item type, quality grading requirements and regulatory standards
- Removed defects from material surfaces for more polished finish
- Checked incoming supplies against purchase orders
- Compared appearance and texture of products against standardized charts to assign proper grade
Server and Customer Service Member
Chubby's Treats
06.2022 - 09.2022
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Delivered food orders promptly and courteously
- Took orders from customers accurately and in a timely manner
- Handled money transactions accurately while following company procedures for handling cash payments
- Followed health safety guidelines when preparing and serving food products
Education
High School -
Jackson High School
Massillon, OH05.2025
Skills
- Customer Engagement
- Customer Assistance
- Workplace Safety
- Animal Nutrition
- Nutritious Feeding
- Animal Handling
- Animal Care
- Complaint Handling
- Direct Sales
- Customer Service
- Live and Artificial Wreath Design
- Point of Sale System
- Power Hand Tools
- Equipment operation
- Prioritization
- Verbal communication
- Organization
- Teamwork
- Greenhouse maintenance
- Flower identification
- Sales and marketing
- Creative merchandising and display
- Flower arranging
- Wired floral designs
- Foam-based arrangements
- Seasonal arrangements
- Post-harvest handling
- Integrated pest management
- Plant nutrition
- Hydroponics expertise
- Pest management
- Perennial plant care
- Horticultural tools
- Indoor gardening
Certification
- RVS (Rabies Vector Species) certification
- OSHA 10 Card
Timeline
Farm Hand Volunteer
Southgate Farms
08.2024 - 09.2024
Cashier
The Home Depot
07.2024 - Current
Store Team Member
Crumbl Cookies
11.2023 - 12.2023
Volunteer Well Water Evaluator
Stark County Health Department
10.2023 - 10.2023
Jackson Horticulture
Jackson High School
08.2023 - 05.2025
Server and Customer Service Member
Chubby's Treats
06.2022 - 09.2022
Wildlife Conservation Center Volunteer
Stark Parks
05.2021 - Current
- RVS (Rabies Vector Species) certification
- OSHA 10 Card
High School -
Jackson High School
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