Audrey Rommel
Modesto,CA
Summary
Dynamic Front Desk Manager with a proven track record in customer service, problem-solving, and time management. Committed to enhancing guest satisfaction through effective communication and relationship building.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Front Desk Manager
Aquatic Dreams Inc.
Modesto, CA
07.2023 - Current
- Processed cash, card, and digital transactions with accuracy and efficiency on a POS system.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to telephone, email and in-person inquiries regarding reservations, information and guest concerns.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
- Assisted in conducting candidate interviews and evaluating applicant qualifications.
House Sitter
Self-employeed
Modesto, CA
2023 - Current
- Provided pet care services, ensuring safety and well-being of animals in client homes.
- Maintained cleanliness and organization of properties, upholding client expectations for home condition.
- Monitored security systems and alarms, ensuring safety during homeowner absence.
- Communicated effectively with clients to understand specific needs and preferences for house sitting tasks.
- Managed household tasks such as mail collection, plant care, and trash disposal efficiently.
- Adapted quickly to different home environments, demonstrating flexibility in performing diverse responsibilities.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Maintained client trust with thorough communication on property status and any necessary updates during their absence.
Babysitter
Self-employeed
Modesto, CA
2020 - Current
- Supervised children's activities to ensure safety and engagement.
- Prepared nutritious meals in accordance with dietary restrictions.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated effectively with parents regarding daily progress and concerns.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma - Elementary School Teaching
Modesto Junior College
Modesto, CA08-2027
Skills
- Customer service
- Problem-solving skills
- Time management
- Adaptability
- Childcare
- Hard-Working
- Listening skills
- POS system operation
- Sales and upselling
Certification
Online CPR/AED as of 2026 - Working toward in-person training
Timeline
Front Desk Manager
Aquatic Dreams Inc.
07.2023 - Current
House Sitter
Self-employeed
2023 - Current
Babysitter
Self-employeed
2020 - Current
High School Diploma - Elementary School Teaching
Modesto Junior College