Audrey Sexton
Iowa City
Summary
Diligent worker with solid background as a Pharmacy Technician, Barista, Supermarket Clerk and Restaurant Customer Service Worker. Able to adapt quickly and effectively to various work environment's. Has patient care experience and is able to maintain confidentiality and abide by HIPAA regulations.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
University Of Iowa Hospitals And Clinics
11.2024 - Current
- Interview patients about their medication history
- Communicate with pharmacists to ensure correct dosage and medication were accounted for on patients' medical records
- Maintain a professional demeanor in interactions with patients and medical staff
- Maintain confidentiality of patients' medical histories
Starbucks Barista
Hy-Vee Grocery Store
03.2024 - Current
- Maintain a clean and organized workspace for optimal productivity and safety
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interact with customers during hectic periods to promote fun, positive environment
- Contribute to a positive team environment through effective communication and collaboration with colleagues
Supermarket Clerk
Hy-Vee
10.2022 - 03.2024
- Check out guests at the end of their visit
- Scan and bag customers' groceries
- Stock products like bread, canned foods, etc.
- Sweep floors and clean conveyor belts
Host
Blackstone
05.2022 - 03.2024
- Create a welcome and inviting atmosphere for guests when they first walk in
- Walk customers to their tables and provide a menu and utensils
- Ensure reservation cards were set out and servers were updated about their tables if needed
- Handle high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Answer customer questions about hours, seating, and menu information
- Provide exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
- Support servers, food runners, and bussers with keeping dining area ready for every guest
- Increase restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
Support
Dandy Lion
06.2022 - 09.2023
- Seat customers and give them their silverware and menus
- Let their servers know there were people sitting in their section
- Take dirty dishes back to the kitchen for them to be cleaned
- Wash and dry the cups only and put them back on the shelf to be used again
- Help restock and clean the tables, sweep the floors, and roll silverware
Education
High School - AP classes
Iowa City High School
Iowa City, IA02.2025
Skills
- Customer service experience
- Communication
- Working well with others
- Organized
- Problem-solving
- Telephone etiquette
- Friendly and outgoing
- Effective time management
- Confidentiality and HIPAA
- Team player
- Answering customer questions
Timeline
Pharmacy Technician
University Of Iowa Hospitals And Clinics
11.2024 - Current
Starbucks Barista
Hy-Vee Grocery Store
03.2024 - Current
Supermarket Clerk
Hy-Vee
10.2022 - 03.2024
Support
Dandy Lion
06.2022 - 09.2023
Host
Blackstone
05.2022 - 03.2024
High School - AP classes
Iowa City High School
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