Dedicated customer service professional with strong communication and organization skills. Experienced in event coordination and multitasking, ensuring seamless operations and exceptional client satisfaction.
Overview
3
3
years of professional experience
Work History
Personal Concierge and Lifestyle Manager
The Sparrow's Nest
Centerville, OH
12.2025 - Current
Coordinated household management tasks for clients, facilitating seamless daily operations.
Responded to customer inquiries via phone, email, or in-person, delivering precise information about available services.
Addressed all client needs while maintaining high standards of customer service.
Resource Volunteer
Hope Rising Pregnancy Center
Dayton, OH
10.2025 - 01.2026
Sorted, washed, and organized donations to ensure quality and accessibility for distribution.
Assembled resource packages for incoming families to provide essential support during transition.
Managed organization and inventory of donation room supplies to maintain efficient operations.
Cashier and Service Desk Associate
Dorothy Lane Market
Washington Township, Ohio
04.2023 - 10.2025
Trained new cashiers on procedures, systems, and customer service expectations effectively.
Guided customers with product inquiries and delivered exceptional service during checkout.
Addressed customer issues swiftly, contributing to a positive shopping experience.
Processed cash, credit, and gift card payments accurately, ensuring adherence to security protocols.