Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Audrey Verge

Edwardsville,IL

Summary

Motivated psychology student with knowledge in research and mental health support. Experience includes serving as an undergraduate research assistant in a school psychology lab and leading a research study with the Honors Psychology program. Strengths include strong attention to detail, active listening, ability to build rapport with clients and exceptional communication skills.

Overview

3
3
years of professional experience

Work History

Customer Service Lead

Kennelwood Pet Resorts
Maryville, Illinois
03.2023 - Current
  • Trained and coached new personnel on Kennelwood guidelines, practices, and responsibilities.
  • Lead customer service team and actively perform and delegate tasks to employees.
  • Provided attentive care to animals and facilitated their overall physical and mental wellness in the owner's absence.

Childcare Employee

First United Methodist Church Preschool
Rogers, AR
06.2023 - 08.2023
  • Completed mandated reporter, CPR and first aid training along with Arkansas state professional development courses.
  • Supervised children's activities and schedules while prioritizing inclusion.
  • Organized and facilitated indoor and outdoor games and activities for children in a safe environment.

Sales Associate

Alchemy Macarons
Rogers, Arkansas
08.2021 - 08.2022
  • Achieved efficient completion of all store tasks while working solo shifts.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Boosted revenue by recommending products and offering assistance with purchases.

Education

Bachelor of Science - Psychology

Southern Illinois University Edwardsville
Edwardsville
05-2025

Skills

  • Customer service excellence
  • Client Engagement
  • Team training and development
  • Research and analysis
  • Precision and Attention to Detail
  • Report Writing

References

References available upon request.

Timeline

Childcare Employee

First United Methodist Church Preschool
06.2023 - 08.2023

Customer Service Lead

Kennelwood Pet Resorts
03.2023 - Current

Sales Associate

Alchemy Macarons
08.2021 - 08.2022

Bachelor of Science - Psychology

Southern Illinois University Edwardsville
Audrey Verge