Audrey Ward
Augusta,GA
Summary
Tireless Loan Consultant devoted to maximizing revenue from consumer and auto secured loans with strategic approach to bringing in leads, connecting with customers and completing applications. Demonstrated record of accomplishment in exceeding revenue targets. Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Senior Consumer Loan Specialist
Republic Finance LLC
12.2022 - Current
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Evaluated loan applications to confirm financial status and credit worthiness.
- Educated customers on terms and conditions of loans to provide clear understanding.
- Completed loan contracts by explaining provisions to applicant, obtaining signatures and notarizations and collecting fees.
General Manager
Pizza Hut
03.2021 - 12.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Photojournalist
US Army
09.2015 - 02.2021
- Wrote and posted regularly on social media and US Combat Cameraman website.
- Conducted research on subjects before photo shoots and planned dynamic and unique photo sessions.
- Posted photos to international social media platforms and wrote accompanying captions.
- Selected and uploaded over 3000 photos to online news platform.
- Traveled to several locations and countries to capture breaking news photos.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Completed complex photo shoots at indoor and outdoor venues.
- Digitally edited photos to enhance appearance.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Archived photographs on computers and servers.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH06.2026
Associate - Photojournalism
Defense Information School
Fort George G Meade, MD02.2016
High School Diploma -
Chattooga High School
Summerville, GA05.2015
Skills
- Financial Statement Review
- Hiring and Onboarding
- Records Organization and Management
- Performance Monitoring and Evaluation
- Human Resources Oversight
- Mathematical Calculation and Reasoning
- Focus and Follow-Through
- Sales Promotion
- Policy Development and Enforcement
- Supplier Monitoring
- Originality and Creativity
- Business Leadership
- Problem Anticipation and Resolution
- Department Oversight
- Administrative Management
- P&L Responsibility
- Performance Improvement
- Profit and Loss Control
- Revenue Stream Management
- Supervision and Training
- Money Handling
- Interviewing and Prescreening
- Morale Improvements
- Motivational Leadership
- P&L Administration
Timeline
Senior Consumer Loan Specialist
Republic Finance LLC
12.2022 - Current
General Manager
Pizza Hut
03.2021 - 12.2022
Photojournalist
US Army
09.2015 - 02.2021
Bachelor of Science - Finance
Southern New Hampshire University
Associate - Photojournalism
Defense Information School
High School Diploma -
Chattooga High School
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