Audrey West
Mexico,MO
Summary
Shift manager with 2+ years of customer service experience and cash-handling responsibilities. Promoted after 4 months to ticket seller and on-shift manager for reliability and initiative. Resolve customer issues and answer questions to maintain high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ticket Seller
Mexico Cinema III
Mexico, Missouri
06.2024 - Current
- Managed cash register and handled payment transactions accurately.
- Counted and balanced cashier drawers.
- Resolved customer complaints in a professional manner.
- Helped train new staff on cleaning procedures and customer service standards.
- Collaborated with team to manage sales during busy hours.
- Answered phone calls to assist customers with questions.
Crew Member
McDonalds
Mexico, Missouri
11.2023 - 06.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated cash register and processed customer transactions efficiently.
- Maintained high standards of customer service during high-volume work shifts.
- Assisted team members during peak hours to enhance service speed.
- Communicated with customers to ensure satisfaction and address concerns.
Education
High School Diploma -
Mexico High School
Mexico, MO05-2026
Skills
- Cash handling
- Customer service
- Staff training
- Team leadership
- Conflict resolution
- Performance management
- Organization
- Communication
Timeline
Ticket Seller
Mexico Cinema III
06.2024 - Current
Crew Member
McDonalds
11.2023 - 06.2024
High School Diploma -
Mexico High School