Audrey Westerman
Conway,AR
Summary
Reliable Laboratory Technician with proven ability to deliver high-quality results. Skilled in managing multiple tasks efficiently while maintaining attention to detail. Committed to excellence and driven to contribute effectively in deadline-oriented settings.
Overview
10
10
years of professional experience
Work History
Lab Assistant 3
Conway Regional Medical Center
02.2019 - Current
- Prepared specimens for testing and analysis to support laboratory operations.
- Assisted with ordering supplies and equipment, ensuring proper calibration and preventive maintenance.
- Conducted sample preparation for centrifugation, maintaining sample integrity through aliquoting procedures.
- Acquired proficiency in various molecular biological techniques to enhance research capabilities.
- Collaborated with lab staff on special projects to achieve specific research objectives.
- Demonstrated skill in collecting laboratory samples for accurate testing outcomes.
Cna / MA
Conway Human Development Center
Conway, AR
01.2016 - 12.2019
- Made Schedules
- Handled patient charts
- Created monthly care plan for patients
- Completed daily logs documenting patient condition and activities.
- Maintained clean and safe environment to promote patient safety and comfort.
- Documented patient information and care activities in electronic health record.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Medical Receptionist
Arkansas Allergy and Asthma Clinic
Conway, AR
06.2015 - 02.2019
- Took incoing calls, greeted patients and scheduled appoinmnets accurately
- Verified insurance, accepted paymemts and ensured release of information was consistent with all privacy policies
- Updated patient demographics via Medical Records Software – Allscripts EHR., Took inbound calls, verified insurance, collected payments, processesed insurance co-pays, scheduled appointments, and handled check in and out
- Scanned medical records into the system, and pulled and filed x-rays
- Maintained an orderly flow of patients through the reception area.
Education
Medical Assistant
RL Health Care
Little Rock, ARPhlebotomy
RL Health Care
Little Rock, ARAssistant Diploma - Administrative
Ultimate Medical Academy
01.2015
Skills
- Clinical education and observation
- Patient support services
- Mobility assistance and feeding support
- Daily living activities (ADL) assistance
- Vital signs assessment
- Emotional support strategies
- Nutritional planning and diet management
- Monitoring and reporting outputs
- Electronic record maintenance
- Insurance verification processes
- CPR certification and emergency response training
- Blood glucose monitoring techniques
- Effective time management practices
- Composed under stress conditions
- Phlebotomy skills and blood draws
Affiliations
Customer service oriented professional backed by 3+ years of combined medical administrative support and patient care industry experience. Builds effective relationships and communication with patients, families, management, and staff.
Capable of expertly handling all medical front-office duties, while organizing and prioritizing tasks in order to complete simultaneous projects within deadlines.
Detail-oriented with a level of influence, drive and initiative that brings daily efforts to successful conclusion.
Type 50 WPM with 10-key data entry skills.
Medical Records Software – Allscripts EHR.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration
Medical Billing Medical Records Management Release of Information
HIPAA Compliance Anatomy & Physiology
Electronic Health Records EHR / EMR Greenway EHR Computer Information Systems
Medical Transcription Office Accounting MS Office / MS Word
Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management
Timeline
Lab Assistant 3
Conway Regional Medical Center
02.2019 - Current
Cna / MA
Conway Human Development Center
01.2016 - 12.2019
Medical Receptionist
Arkansas Allergy and Asthma Clinic
06.2015 - 02.2019
Medical Assistant
RL Health Care
Phlebotomy
RL Health Care
Assistant Diploma - Administrative
Ultimate Medical Academy