Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Willaman

Sparks

Summary

A Licensed Esthetician offering exemplary service and techniques. Personable and punctual. With deep knowledge of skin conditions and effective treatments, I am ready to use my customer service and communication skills to build relationships and maintain loyal business and guest satisfaction.

Overview

7
7
years of professional experience

Work History

Cocktail Waitress

Nugget Casino And Resort
04.2021 - Current
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Student Esthetician

Milan Institute
03.2021 - 02.2022
  • Performed facial extractions for blackhead removals.
  • Removed hair through exfoliation, And waxing.
  • Assessed and accommodated guests needs and assessed physical health.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered phone calls and emails to schedule client appointments.

Server

Flowing Tide Pub
04.2016 - 12.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Dental Assistant

David White DDS
09.2018 - 06.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared patient x-rays and images for dentist review.

Education

Aesthetician License - Aesthetics

Milan Institute of Cosmetology
Reno, NV
02.2022

High School Diploma -

Fernley High School
Fernley, NV
06.2011

Skills

  • Personalized Care Regimens
  • Customer Service
  • Application Instruction
  • Relationship Building
  • Assessing Skin Condition
  • Industry Trends
  • Cleaning and Sanitizing
  • Flexible Schedule
  • Hair Removal
  • Facial and Scalp Massage
  • Client Consultations
  • Verbal and Written Communication

Timeline

Cocktail Waitress

Nugget Casino And Resort
04.2021 - Current

Student Esthetician

Milan Institute
03.2021 - 02.2022

Dental Assistant

David White DDS
09.2018 - 06.2021

Server

Flowing Tide Pub
04.2016 - 12.2021

Aesthetician License - Aesthetics

Milan Institute of Cosmetology

High School Diploma -

Fernley High School

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Audrey Willaman