Audrey Wilson
Pensacola
Summary
Dynamic professional with a proven track record at Pensacola Christian College Inc., excelling in roles requiring exceptional customer service and teamwork. Expert in enhancing office efficiency and security management through problem-solving, customer service and strong communication skills. Achieved significant improvements in learning methods and safety protocols, demonstrating adaptability and a results-driven approach.
Overview
2025
2025
years of professional experience
Work History
Team Member
Chick-fil-A
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Distribution Associate
Gator Greenbacks
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Inspected merchandise for damage and discrepancies with documentation.
- Displayed excellent customer service skills to build relationships with the company to ensure future purchases.
Office Assistant
Pensacola Christian College Inc.
08.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
Security Officer
Pensacola Christian College Inc.
08.2022 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Instructor
Okito America
05.2021 - 08.2021
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Education
Bachelor of Science - Criminal Justice
Pensacola Christian College
Pensacola, FL05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Data Entry
- File Organization
- Strong Communication Skills
- Report Writing
- General security
Languages
Spanish
Professional Working
Timeline
Office Assistant
Pensacola Christian College Inc.
08.2024 - Current
Security Officer
Pensacola Christian College Inc.
08.2022 - 08.2024
Instructor
Okito America
05.2021 - 08.2021
Team Member
Chick-fil-A
Distribution Associate
Gator Greenbacks
Bachelor of Science - Criminal Justice
Pensacola Christian College