Audrey Wuethrich
Davenport,Fl
Summary
Friendly and professional bartender and server with over five years of experience. Excels in building relationships with customers and exceeding customers expectations through extensive service knowledge and quality of work in a fast paced environment. Hardworking and passionate about improving both customer and staff experience while keeping high standards.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Buca Di Beppo
Celebration, FL
08.2023 - Current
- Delivered exceptional customer service in a high-volume environment.
- Crafted signature cocktails and provided extensive food and beverage knowledge to improve customer experience.
- Worked as a team with other employees to maintain a safe and friendly work environment.
- Trained new staff on service, drink preparation, and company standards.
- Formed strong relationships with repeat customers, engaging in friendly conversation while memorizing drink and food orders to guarantee customer satisfaction.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server/Bartender
The Hoppy Gnome
Fort Wayne, IN
02.2022 - 06.2023
- Assisted customers on menu selections and specific recommendations on food and drink items while promoting current specials and upselling additional food and beverage items.
- Worked efficiently and friendly with other servers and employees and assisted them during rush-hours to ensure a great experience for both the staff and customers.
- Checked on guests in a timely manner and maintaining a positive attitude while handling up to eight tables during prime-time hours.
- Worked in a fast paced environment mixing drinks for servers customers along with customers at the bar rails while keeping a safe and clean work space.
- Maintained extensive knowledge on a constantly changing variety of draft beer selections.
- Restocked bar as needed along with prepping batches for specialty cocktails for upcoming shifts.
Server
Oak And Barrel Restaurant
Monticello, IN
03.2021 - 01.2022
- Memorized multiple appetizer, entree, and beverage specials daily to optimize customer experience.
- Provided exceptional customer service and upheld company standards for a fine dining experience.
- Recommended wine and cocktail pairings with dishes and desserts to provide an exceptional experience for guests while also increasing company sales.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Menards
06.2020 - 01.2021
- Handled cash daily and able to count money correctly with basic math skills.
- Had basic computer knowledge and worked the register while using many different payment methods.
- Had knowledge about current store policies, sales, and promotions and relayed them to guests.
- Handled customer complaints and questions about store items and resolved any issues or concerns from customers in a kind and efficient way.
Transport
Porter Regional Hospital
10.2019 - 01.2020
- Safely and in a timely manner taking the patients throughout the hospital to different tests and procedures.
- Healthcare and CPR knowledge and knowledge on layout of the hospital.
- Aware of basic medical issues and aware of hospital procedures and safety protocols.
- Basic understanding of patient care and have good communication skills and be compassionate.
Education
No Degree - Nursing
Purdue University
West Lafayette, INAcademic Honors
West Central High School
05.2018
Skills
- Customer Service
- Cleanly and Respectable
- Time Management
- Leadership
- Friendly and Outgoing
- Honest and Dependable
- Problem-Solving
- Teamwork and Collaboration
Timeline
Server/Bartender
Buca Di Beppo
08.2023 - Current
Server/Bartender
The Hoppy Gnome
02.2022 - 06.2023
Server
Oak And Barrel Restaurant
03.2021 - 01.2022
Cashier
Menards
06.2020 - 01.2021
Transport
Porter Regional Hospital
10.2019 - 01.2020
Academic Honors
West Central High School
No Degree - Nursing
Purdue University