Audri Sosa
New York,NY
Overview
6
6
years of professional experience
Work History
Customer Service Representative Western Union
PLS Check Cashing
New York, NY
05.2020 - Current
- Maintained calm demeanor and professionally managed issues in busy, high stress situations.
- Consecutively recognized as top seller in most of the products provided at the store .
- Developed and managed relationships with customers to increase customer loyalty.
Luxury Banquet Waiters/bartenders.
Forrest Solutions Staffing Company.
New York , NY
11.2021 - Current
- Handled food and beverage orders up to 300 guests, delivering prompt and friendly service.
- Mixed unique and interesting cocktails for customers, including bar specials.
Waitress
Buffalo Wild Wings
Brooklyn , Ny
08.2019 - 03.2021
- Maintained customer satisfaction with timely table check -ins to assess food and beverage needs.
- Answered customers questions, recommended items, and recorded order information.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Hostess
Richard Sandoval Restaurants Jalao Nyc
New , NY
06.2022 - 08.2022
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standard service
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Borough of Manhattan Community College of The City University of New York
New York, NY06.2026
High School Diploma -
Manhattan Bridges High School
New York, NY09.2021
Skills
- Organization, interpersonal skills, time management
- Spanish(Bilingual)
- High volume dinning
- Money Handling
Timeline
Hostess
Richard Sandoval Restaurants Jalao Nyc
06.2022 - 08.2022
Luxury Banquet Waiters/bartenders.
Forrest Solutions Staffing Company.
11.2021 - Current
Customer Service Representative Western Union
PLS Check Cashing
05.2020 - Current
Waitress
Buffalo Wild Wings
08.2019 - 03.2021
High School Diploma -
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Manhattan Bridges High School