AUDRI VEGAS
Denver,CO
Summary
Operations Manager with extensive experience in business development specializing in process optimization and relationship management. Developed key performance indicators that significantly improved operational efficiency and customer satisfaction. Bilingual in Spanish, utilizing strong negotiation skills to foster business growth.
Overview
23
23
years of professional experience
Work History
OPERATIONS MANAGER / PRIVATE CONTRACTOR
HAPPY KITCHEN
Denver, CO
11.2023 - Current
- Developed key performance indicators to measure the effectiveness of operational processes.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
SENIOR CAREGIVER/ PRIVATE CONTRACTOR
WIND CREST SENIOR LIVING
Highlands Ranch, CO
11.2020 - 11.2023
- Executed home healthcare services and care management for senior Parkinson's patients.
- Ensured compliance related to medication administration according to physician instructions.
- Developed a strong and trusting rapport with patients and family members to facilitate smooth, quality care.
OWNER/OPERATIONS MANAGER
CHOICES CHILD CARE RESOURCES, INC.
Denver, CO
04.2018 - 08.2022
- Managed daily operations and communications with parents, and guardians.
- Developed and implemented policies, safety protocols, and procedures for daycare and staff.
- Created a safe, nurturing environment to promote learning and growth in children.
PURCHASING AGENT/SALES REPRESENTATIVE
PRECISION SURGICAL SUPPLY, INC.
Denver, CO
02.2012 - 08.2015
- Managed procedures, projects, and policies.
- Evaluated supplier performance to ensure that products met quality standards at the lowest cost possible.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
CLERICAL SUPPORT SPECIALIST V
DENVER HEALTH / Boehringer Ingelheim- Pfizer
Denver, CO
01.2011 - 08.2012
- Provided drug safety information and training to healthcare professionals and consumers.
- Participated in the internal training of Drug Safety processes and procedures.
- Maintained accurate records of drug safety data in accordance with regulatory requirements, with EU and US guidelines.
PURCHASING AGENT /SALES REPRESENTATIVE TEAM LEADER
SONTEC INSTRUMENTS, INC.
Centennial, CO
10.2007 - 02.2010
- Ensured compliance of purchasing activities for surgical materials.
- Developed and implemented purchasing policies and procedures.
- Supported healthcare professionals with purchasing decisions and problem-solving.
- Attended trade shows and conferences related to the industry as a bilingual sales agent.
OWNER / OPERATIONS MANAGER
ABO'S PIZZA
Westminster, CO
06.2002 - 06.2007
- Managed finances and business operations.
- Negotiated contracts with vendors for food supplies and equipment purchases.
- Implemented cost-saving measures to maintain cost-effective operations.
- Developed and implemented strategies to improve processes, enhance team performance, and increase customer satisfaction.
Education
Science
Community College of Denver
Denver, CO01.2008
Skills
- Business development
- Process optimization
- Relationship building
- Strategic planning
- Powerful negotiator
- Inventory management
- Medical sales and training
- Patient care management
- Second language proficiency (Spanish)
Timeline
OPERATIONS MANAGER / PRIVATE CONTRACTOR
HAPPY KITCHEN
11.2023 - Current
SENIOR CAREGIVER/ PRIVATE CONTRACTOR
WIND CREST SENIOR LIVING
11.2020 - 11.2023
OWNER/OPERATIONS MANAGER
CHOICES CHILD CARE RESOURCES, INC.
04.2018 - 08.2022
PURCHASING AGENT/SALES REPRESENTATIVE
PRECISION SURGICAL SUPPLY, INC.
02.2012 - 08.2015
CLERICAL SUPPORT SPECIALIST V
DENVER HEALTH / Boehringer Ingelheim- Pfizer
01.2011 - 08.2012
PURCHASING AGENT /SALES REPRESENTATIVE TEAM LEADER
SONTEC INSTRUMENTS, INC.
10.2007 - 02.2010
OWNER / OPERATIONS MANAGER
ABO'S PIZZA
06.2002 - 06.2007
Science
Community College of Denver
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