Audria Bailey
St. Catherine
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher experience for customers and to achieve growth within any company....
Overview
8
8
years of professional experience
Work History
Sales Associate
Hard and Soft Solution
02.2024 - Current
- Assisted customers in product selection, providing tailored recommendations for enhanced satisfaction.
- Processed sales transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained organized merchandise displays to attract customer interest and promote sales.
- Collaborated with team members to achieve store goals and improve overall service quality.
Room attendant
Angels' getaway hotel
01.2023 - 01.2023
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Restocked supplies and amenities, enhancing guest satisfaction and convenience.
- Coordinated with housekeeping team to optimize workflow and improve efficiency.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Server /Front End Cashier
Tastee Restaurant
05.2018 - 05.2020
- Managed multiple tables efficiently, ensuring timely food and beverage service.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Petcom service station
08.2017 - 06.2018
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Certificate - Customer Service Supervisor
HEART TRUST
CXC CSEC PASS - Social studies, Agriculture
Spalding high school
Diploma - Travel tourism hospitality and entertainment
DISTINCTION COLLEGE
01.2023
A.BE CERTIFICATION - City & Guilds English
DISTINCTION COLLEGE
06.2020
Skills
- Excellent Interpersonal Skills
- Excellent Customer Service Skills
- Basic Computer Skills
- Teamwork and collaboration
- Customer service
- Multi-tasking strength
Timeline
Sales Associate
Hard and Soft Solution
02.2024 - Current
Room attendant
Angels' getaway hotel
01.2023 - 01.2023
Server /Front End Cashier
Tastee Restaurant
05.2018 - 05.2020
Server
Petcom service station
08.2017 - 06.2018
CXC CSEC PASS - Social studies, Agriculture
Spalding high school
A.BE CERTIFICATION - City & Guilds English
DISTINCTION COLLEGE
Certificate - Customer Service Supervisor
HEART TRUST
Diploma - Travel tourism hospitality and entertainment
DISTINCTION COLLEGE