Audria Goodin
St. Petersburg,FL
Summary
I Am A Proven Admissions Coordinator/Patient Access Representative with a track record of enhancing any admissions process at. Leveraged strong organization and client relations skills to exceed institutional goals. Excelled in medical admissions, demonstrating a keen understanding of medical terminology and a commitment to exceptional service.
Overview
4
4
years of professional experience
Work History
Admissions Coordinator
John Hopkins All Children's Hospital
2024.04 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Assisted in developing new admissions policies that aligned with institutional values and priorities.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Payroll Specialist
Paychex
2023.08 - 2024.05
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Patient Access Representative
Womens Care Florida
2021.04 - 2022.05
- Answered incoming calls, scheduled appointments and filed medical records.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in patient access services.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Education
Administration Assistant -
Everest University
Largo, FL01.2014
Osceola Fundamental High School
Seminole Florida06.2011
Skills
- Strong Organization
- Data Verification
- Client Relations
- Medical admissions processes
- Rapport Building
- Good bedside manner
- Understanding of medical terminology
Timeline
Admissions Coordinator
John Hopkins All Children's Hospital
2024.04 - Current
Payroll Specialist
Paychex
2023.08 - 2024.05
Patient Access Representative
Womens Care Florida
2021.04 - 2022.05
Administration Assistant -
Everest University
Osceola Fundamental High School