Audriana hearn
zebulon
Summary
Dynamic banking professional with a proven track record at United Bank, excelling in high-volume transaction management and delivering exceptional customer service. Known for attention to detail and effective communication, I improved customer satisfaction ratings through prompt issue resolution and established trust by safeguarding sensitive information.
Overview
2
2
years of professional experience
Work History
Itm Bank Teller
United Bank
10.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Customer Service
Sundaze Tanning Salon
01.2023 - 07.2024
- Streamlined order processing for faster customer service and increased sales.
- Provided excellent customer service, addressing fan inquiries and concerns promptly.
- Maintained strong customer relations and effective customer service standards.
- Improved customer service ratings by addressing concerns promptly and professionally.
- Provided exceptional customer service, resolving concerns promptly and professionally.
- Maintained standards of quality, timeliness, productivity and customer service.
- Greeted customers at counter and provided excellent customer service.
Education
High School Diploma -
Pike County High School
Pike County05-2025
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Patience and empathy
- Listening and comprehension
- Stress tolerance
- Transaction processing accuracy
Timeline
Itm Bank Teller
United Bank
10.2024 - Current
Customer Service
Sundaze Tanning Salon
01.2023 - 07.2024
High School Diploma -
Pike County High School
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