Audriana JACKSON-MCLAUGHLIN
Hollis,NY
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
5
5
years of professional experience
Work History
CNA
Rego Park Health Care
Corona, NY
11.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
Supervisor
Chef lothian kitchen
Laurelton, NY
11.2022 - 02.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Receptionist
Cargils auto mall Inc
Baldwin, NY
05.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Cashier
E&J Tropical jerk restaurant
Hempstead, NY
02.2020 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Certification - Cna
New York Institute of Health Careers,LLC
Jamaica, NY09-2023
High School Diploma -
Gaynstead High School
Kingston,Jamaica 07-2012
Skills
- Compassionate Communication
- Complex Problem-Solving
- Maintaining confidentiality
- Basic Life Support
- Vital signs monitoring
- Compassion and Empathy
- Direct Patient Care
- Feeding Assistance
- Mobility Assistance
- Electronic Charting
- Patient Lifting
Timeline
CNA
Rego Park Health Care
11.2023 - Current
Supervisor
Chef lothian kitchen
11.2022 - 02.2024
Receptionist
Cargils auto mall Inc
05.2022 - 08.2022
Cashier
E&J Tropical jerk restaurant
02.2020 - 05.2022
Certification - Cna
New York Institute of Health Careers,LLC
High School Diploma -
Gaynstead High School
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