Audrie Green

Kansas City

Summary

Experienced professional with a proven track record in workforce development and customer service, notably with the State of Missouri. Excelled in assembly and production efficiency, enhancing team success and safety at H&H Color Lab.

Demonstrates strong analytical and problem-solving abilities, capable of adapting to new challenges. Seeking to transition into new field where these transferrable skills can drive success and innovation.

Overview

years of professional experience

Work History

Photo Assembler

H&H Color Lab

08.2020 - 12.2024

Full time seasonal position March-June and August-December yearly.
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.

Customer Service Representative

Social Security Adminstration

09.2019 - 06.2020

Obtaining information in order to determine eligibility for programs administered by SSA.
Used automation tools to access and update information about claims or potential eligibility.
This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determining the nature of the call or provides information on SSA laws, rules and regulations and Medicare Insurance Programs.

Workforce Development Specialist

State Of Missouri

08.2003 - 09.2019

Obtained and recorded job vacancies from variety of employers and contacted employers to gain additional critical information.
Facilitated job seeker interviews with prospective employers, obtained feedback from both parties and adjusted employment strategies.
Established strong relationships with community partners, fostering collaboration and support for workforce development initiatives.
Performed complete assessment of job seeker's education, skills and work history to identify detrimental factors.
Educated job seekers on online employment formats and discussed specific requirements for online applications.
In-depth interviews of persons mandated to participate in career center activities, such as food stamp recipients mandated by FSD, and unemployment recipients mandated by UI.

Education

Associate of Arts -

Three Rivers Community College, Poplar Bluff, MO

Skills

Assembly and production
Customer service
Adaptive learning
Problem-solving

Data entry
Call center experience
Workforce development
Time management

Timeline

Photo Assembler - H&H Color Lab

08.2020 - 12.2024

Customer Service Representative - Social Security Adminstration

09.2019 - 06.2020

Workforce Development Specialist - State Of Missouri