Audry Sapp
New York,NY
Summary
Offering solid foundation in analytical thinking and problem-solving, eager to learn and thrive in a fast-paced environment. Brings understanding of CRM systems and sales processes, coupled with strong organizational and data analysis skills. Known for empathetic leadership, enthusiastic attitude, and fearless mindset. Passionate about establishing strong connections, building relationships, and finding solutions for challenging problems.
Overview
4
4
years of professional experience
Work History
Sales Operations Intern
Edifecs
04.2024 - Current
- Participated in regular sales training sessions, honing skills for continued professional growth and success within the role.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Optimized lead qualification process, allowing for quicker identification of high-potential prospects.
- Increased market penetration by identifying and entering untapped markets, guided by thorough competitive analysis.
Server
Hillstone Restaurant Group
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Community Assistant for Residence Life
University of Colorado, Boulder
08.2022 - 05.2023
- Listened to and assessed student needs in order to create appropriate resources and services for residents, demonstrating excellent problem-solving capabilities
- Built strong relationships within the community by assisting new and existing students transitioning into college
- Provided crisis intervention services in response to mental health issues or other emergencies within the residence halls through the ability to communicate promptly, accurately, and effectively
Panhellenic Delegate, Executive Board
Gamma Phi Beta
01.2021 - 12.2021
- On a board of eight overseeing a chapter of over 350 members, primarily responsible for leading with the core values of the organization
- Delegated to collaborate with representatives from different sororities negotiating and facilitating bylaws, philanthropic endeavors, and major events providing informed opinions towards group consensus to drive the sorority's agenda
- Prioritized and delegated team responsibilities to ensure events were executed on time and under budget
Education
Bachelor of Arts (B.A.) - Psychology
University of Colorado Boulder
Boulder, CO05.2023
Skills
- Active Listening
- Empathetic Leader
- Task Delegation
- Communication
- Salesforce proficiency
- Sales process optimization
- Cold-calling
- Exceptional customer service
Timeline
Sales Operations Intern
Edifecs
04.2024 - Current
Server
Hillstone Restaurant Group
01.2024 - Current
Community Assistant for Residence Life
University of Colorado, Boulder
08.2022 - 05.2023
Panhellenic Delegate, Executive Board
Gamma Phi Beta
01.2021 - 12.2021
Bachelor of Arts (B.A.) - Psychology
University of Colorado Boulder
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