Audryee Dorrell
Choctaw,OK
Summary
Skilled in tasks of any and all sizes. Excelling in customer service, problem solving and being a team player are things that come easy for me. Proven track record in leadership roles, notably as a Shift Leader at Dairy Queen, where I significantly improved the efficiency and overall morale of the night staff. I always strive to be an overachiever who impresses those around me.
Overview
4
4
years of professional experience
Work History
Crew Member
Braums
Oklahoma City
08.2022 - 07.2023
- Took orders, prepared meals and collected payments
- Provided excellent customer service by greeting customers and meeting quality expectations
- Cleaned and maintained all areas of the restaurant to promote a clean image
- Worked front counter, drive thru and other areas
Online Grocery Picker
Walmart
Choctaw
07.2021 - 07.2022
- Pulled orders quickly and accurately to maintain demanding productivity goals
- Delivered and loaded orders into customer’s vehicles with impressive customer service skills
- Took on extra hours and shifts during busy periods to meet tight picking deadlines
- Verified proper labeling and identification on all orders and items before picking
- Sorted and organized items in designated areas for easy access
- When finished with primary job tasks, I would continue being productive by assisting with other job area tasks like stocking and reshelfing returns
Shift Lead
Dairy Queen
Sioux Center
06.2019 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Resolved conflicts between employees to maintain positive and productive work environments
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Responsible for ensuring all work stations were properly closed down and the doors were locked
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Completed cash and credit card transactions accurately using POS software
Education
High school diploma -
Epic Charter Schools
Oklahoma City07.2021
Skills
- Strong work ethic
- Outstanding problem solver
- Exceptional customer service
- Multitasking and organization
- Meticulous attention to detail
- Devoted team player
- Time management
- Advanced computer skills
- Training staff
- Housekeeping
- Childcare experience
- Food service background
- Cash handling
- Drive-thru operations
Timeline
Crew Member
Braums
08.2022 - 07.2023
Online Grocery Picker
Walmart
07.2021 - 07.2022
Shift Lead
Dairy Queen
06.2019 - 03.2021
High school diploma -
Epic Charter Schools
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