Augast Richardson
Boonville,Indiana
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server & Cashier
August Moon
12.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Cultivated warm relationships with regular customers.
Receptionist
The Retreat
04.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Front Desk Associate
Murray State University
08.2022 - 03.2023
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted students and guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved student issues effectively, ensuring a positive college dormitory experience.
- Maintained strict student privacy standards by securely handling sensitive information.
Education
Dual Major in Psychology & Criminal Justice
Murray State University
Murray, KY05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Service prioritization
- Positive and professional
Accomplishments
Coached and led 50+ sorority members to consecutive first-place victories at Murray State’s Annual All-Campus Sing, designing choreography, managing rehearsals, and fostering teamwork and creativity.
Timeline
Server & Cashier
August Moon
12.2023 - 02.2025
Receptionist
The Retreat
04.2023 - 11.2023
Front Desk Associate
Murray State University
08.2022 - 03.2023
Dual Major in Psychology & Criminal Justice
Murray State University
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