Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Augastina Fernandez

Augastina Fernandez

West Wendover,NV

Summary

Accomplished professional providing outstanding customer service to library patrons. Skilled in managing library resources, cataloging materials, and organizing library records. Valued for attention to detail and ability to work well in a team. Dedicated office assistant with experience in Native American communities in Nevada. Maintains professional appearance and demeanor and consistently produces high-quality work. Dependable and quick-learning team player with strong communication and organization skills. Motivational and positive Education Advisor with a successful track record of effectively instructing Native American students to succeed in the classroom. Provides guidance to incoming freshmen and upperclassmen on class registration, achievement, and career goals.

Overview

6
6
years of professional experience

Work History

Library Branch Assistant

Elko County
08.2022 - Current
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Collected fees, fines and donations for balanced library finances.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
  • Set up computer and digital device access, providing assistance with use and operation.

Table Games Dealer

Peppermill Casino
06.2023 - Current
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.

Office Assistant

Inter-Tribal Council Of Nevada: CCDF
06.2021 - Current
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Verified accuracy of business records by consistently updating customer information.
  • Processed invoices and expenses using AccuFund to facilitate on-time payment.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education Advisor I

Washoe Tribe Of Nevada And California
02.2019 - 04.2021
  • Developed educational plans with students to build skills required to pursue academic and career interests.
  • Established professional and cooperative working relationships by maintaining visible and accessible presence in school community.
  • Designed activities, strategies and alternative curricula to encourage student academic, transitional and behavioral goals.
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.

Education

Associate of Arts -

Great Basin College
06.2017

Skills

  • Opening and Closing Procedures
  • Time Management
  • Records Management Software
  • Microsoft Office
  • Coordinating Orders
  • Data Entry
  • Payment Processing
  • Information Confidentiality
  • Event Planning
  • Customer Service
  • Academic Monitoring
  • Workstation Maintenance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Table Games Dealer

Peppermill Casino
06.2023 - Current

Library Branch Assistant

Elko County
08.2022 - Current

Office Assistant

Inter-Tribal Council Of Nevada: CCDF
06.2021 - Current

Education Advisor I

Washoe Tribe Of Nevada And California
02.2019 - 04.2021

Associate of Arts -

Great Basin College
Augastina Fernandez