Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

John Iver Del Rosario Lanojan

Anchorage,Alaska

Summary

Results-driven professional with three years of retail and food service experience. Lead shift teams to improve customer satisfaction through consistent execution of daily operations. Completed advanced welding program at UAA, earning certification aligned with skilled trades.

Overview

3
3
Languages
1
1
Certification
3
3
years of professional experience

Work History

Shift Manager

McDonald's
Anchorage, AK
04.2023 - 03.2026
  • led floor activities and engaged customers to enhance service while assigning tasks to crew members.
  • Ensured compliance with food safety standards and cleanliness protocols.
  • conducted shift briefings to align team on daily goals and updates.
  • Monitored cash handling procedures for accuracy and security.
  • resolved escalated customer service issues promptly to maintain customer satisfaction.

Inbound

Target
Anchorage, Alaska
10.2025 - 01.2026
  • assisted customers in locating items, enhancing shopping experience
  • managed transport of large pallets, ensuring timely unpacking and shelf allocation
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

West Anchorage High School
1700 Hillcrest Dr, Anchorage, AK 99517
05-2025

Some College (No Degree) - Advanced Welding

University of Anchorage Alaska
3211 Providence Drive, Anchorage, AK 99508
03-2026

Some College (No Degree) - Completed Welding Program - Completed EMT

King Tech High School
2650 E Northern Lights Blvd, Anchorage, AK 99508

Skills

  • Shift leadership
  • Training and mentoring
  • Delegating work
  • Team leadership
  • Customer service
  • Customer complaint resolution
  • Customer engagement
  • Cash handling accuracy
  • Opening closing procedures
  • Inventory management
  • Workplace safety
  • Safety compliance
  • Advanced welding
  • Time management
  • Problem solving
  • Negotiation skills
  • Communication skills

Languages

Bisaya
Native/ Bilingual
Tagalog
Limited
English
Professional

Certification

Class D. Driver License

Timeline

Inbound

Target
10.2025 - 01.2026

Shift Manager

McDonald's
04.2023 - 03.2026

High School Diploma -

West Anchorage High School

Some College (No Degree) - Advanced Welding

University of Anchorage Alaska

Some College (No Degree) - Completed Welding Program - Completed EMT

King Tech High School
John Iver Del Rosario Lanojan