August Hancock
Chattanooga,Tennessee
Overview
6
6
years of professional experience
Work History
Benefit Claim Specialist Intern
Mutual of Omaha
12.2023 - Current
- Reviewed and maintained accurate claim files, ensuring all necessary documentation was in place for future reference.
- Maintained compliance with industry regulations by staying up-to-date on changes in policies and procedures, ensuring proper handling of sensitive information.
Daycare Worker
St. John United Methodist Church
08.2020 - Current
- Make lesson plans
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Host
Il Primo
05.2022 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Summer Marketing Intern
Astec Industries
06.2023 - 08.2023
- Researched and analyzed SEO data for company
- Worked alongside marketing team
- Developed strong professional relationships within the team through collaboration on various tasks
- Prepared and presented research to stakeholders
Marketing Member
Royal Highnies
12.2022 - 07.2023
- Create and design promotions
- Correspond with other companies
- Run and work Shopify
- Pack and ship orders
Crew Member
Jimmy John's
09.2018 - 07.2020
- Took orders, prepared meals, and collected payments.
Education
BSBA: Marketing -
University of Tennessee At Chattanooga
Chattanooga, TN05.2024
Skills
- Google Analytics certification
- Knowledge with Chat GPT and several AI software's
- Content Creation
- Keyword Mapping
- Team Collaboration
Extracurricular Activities
Alpha Gamma Delta, Nu Beta Chapter 2020-2024
- Diversity, Equity, And Inclusion Director
- New Member Educator Director
- Executive Council, Member Experience
Best Buddies 2021-2024
- Head of Marketing
Innovative Dreamers and Entrepreneurs Club 2023-2024
- Director of Marketing
Timeline
Benefit Claim Specialist Intern
Mutual of Omaha
12.2023 - Current
Summer Marketing Intern
Astec Industries
06.2023 - 08.2023
Marketing Member
Royal Highnies
12.2022 - 07.2023
Host
Il Primo
05.2022 - 12.2023
Daycare Worker
St. John United Methodist Church
08.2020 - Current
Crew Member
Jimmy John's
09.2018 - 07.2020
BSBA: Marketing -
University of Tennessee At Chattanooga