August Vogelman
Oak Harbor,WA
Summary
Adept Technician with a proven track record at Midway Tire And Auto, showcasing exceptional attention to detail and a strong customer service ethos. Excelled in troubleshooting, repair, and preventive maintenance, significantly enhancing team productivity and customer satisfaction. Demonstrated mastery in mechanical knowledge and teamwork, committed to safety and continuous learning.
Self-motivated professional quickly masters new technology to drive process improvements. Strong team player with excellent communication and collaborative abilities.
Overview
7
7
years of professional experience
Work History
Technician
Midway Tire And Auto
06.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
Technician
Better Off Road
01.2022 - 05.2022
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Enhanced team productivity with thorough training on new technologies and procedures.
Technician
Midway Tire and Muffler
02.2018 - 12.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA01-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Quality control
- Mechanical Knowledge
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
Timeline
Technician
Midway Tire And Auto
06.2022 - Current
Technician
Better Off Road
01.2022 - 05.2022
Technician
Midway Tire and Muffler
02.2018 - 12.2021
High School Diploma -
Oak Harbor High School
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