August Waller
Brookhaven,GA
Summary
Ambitious and diligent paralegal with a strong background in business development and case management in Personal Injury Law. Proficient in complex pre-litigation matters and working directly with clients, attorneys, insurance adjusters, and providers. Proven track record of leveraging exceptional interpersonal skills to foster client relationships, streamline operations, and support successful litigation outcomes. Adept at driving growth, multi-tasking, organization, and providing comprehensive legal assistance while working in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Business Development Coordinator
Howe Law Injury & Accident Lawyers
Alpharetta, GA
02.2023 - 07.2023
- Effectively built relationships with both established and potential customers.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Met with local business and community organizations to develop leads and generate business.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Managed list of networking events and scheduled sales staff member attendance to proactively identify potential leads.
- Assisted with identification and research of potential business opportunities.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Delivered marketing strategy updates to upper-level management.
Paralegal/Case Manager
The Herro Law Firm
Buckhead, GA
07.2021 - 10.2022
- Managed all aspects of Pre-Litigation cases: signing clients, filing insurance claims, sending LORs, coordinating treatment, ordering and compiling all medical bills and records, drafting demands, negotiating settlements.
- Communicated pertinent information daily to clients, insurance adjusters, doctors, and attorneys.
- Negotiated settlements directly with insurance adjusters for bodily injury claims.
- Managed case costs by verifying outstanding balances with attorneys, clients, and providers.
- Communicated daily with clients to relayed legal information and case updates in a clear format.
- Drafted settlement demands pre-litigation.
- Acted as a liaison between providers and clients, coordinating all treatment.
- Held prospective client interviews.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Education
Bachelor of Science - Criminology And Criminal Justice
Florida State University
Tallahassee, FL04.2021
Skills
- Personal Injury Law/Claims
- Excellent Interpersonal Skills
- Detail-Oriented
- Verbal and Written Communication
- Organization and Multitasking
- MS Office
- Case Management
- Legal Advising
- LexisNexis
- Client Relations
- Demand Preparation
- Legal Research
- Lead Generation Campaigns
- Brand Development and Marketing
- Customer Relationship Management (CRM)
- Salesforce CRM Software
- Business Development
Timeline
Business Development Coordinator
Howe Law Injury & Accident Lawyers
02.2023 - 07.2023
Paralegal/Case Manager
The Herro Law Firm
07.2021 - 10.2022
Bachelor of Science - Criminology And Criminal Justice
Florida State University
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