Augustin Ang
Las Vegas
Summary
Motivated Crew Team Lead skilled in mentoring and training staff on operational procedures. Managed inventory effectively to maintain product availability. Focused on collaboration to ensure smooth operations and high service quality.
Overview
2
2
years of professional experience
Work History
Crew Team Lead
Jollibee
Henderson, NV
10.2024 - Current
- Led team in delivering exceptional customer service during peak hours.
- Trained new crew members on operational procedures and company standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Implemented efficient workflow processes that reduced order delivery times.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
Volunteer Coordinator
Lvl Up Expo
Las Vegas, NV
04.2025 - 04.2026
- Assisted in organizing event logistics, coordinating schedules for various activities, and training new volunteers on procedures and policies.
- Supported setup and breakdown of exhibition spaces, ensuring smooth transitions during events.
- Engaged with attendees to provide information and enhance overall guest experience.
- Collaborated with team members to streamline communication and improve operational efficiency.
Education
Bachelor of Science -
Liberty High School
Henderson, NV05-2026
Skills
- Coaching and mentoring
- Teamwork and collaboration
- Multitasking and organization
- Safety protocols and procedures
Timeline
Volunteer Coordinator
Lvl Up Expo
04.2025 - 04.2026
Crew Team Lead
Jollibee
10.2024 - Current
Bachelor of Science -
Liberty High School