Augustin Vega
Sanford,FL
Summary
With over 10 years in logistics, this motivated professional excels in fast-paced environments, ensuring timely deliveries and efficient task coordination. Their strong problem-solving skills and attention to detail enhance the customer experience while meeting deadlines. Additionally, with a background in IT support, they improve system efficiency by resolving technical issues. Overall, their diverse skill set makes them a valuable asset to any organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security
Universal studio
02.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Driver
CPC Logistics
08.2022 - 02.2023
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Adhered to company policies and procedures related to safety and security standards.
Driver
Southern Mail Services
11.2021 - 08.2022
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Performed pre-trip inspection checks and reported problems to supervisor.
Driver
Burris Logistics Custom
04.2021 - 10.2021
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Driver
Pace Transportation
08.2020 - 04.2021
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Driver
Averitt Express
04.2018 - 08.2020
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Performed pre-trip inspection checks and reported problems to supervisor.
Driver
XPO Express
10.2014 - 04.2018
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Verified the contents of inventory loads against shipping papers.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information..
Driver
Benton Global
03.2014 - 10.2014
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Driver
Air Fright Express
11.2013 - 03.2014
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Driver
Swift Transportation
07.2013 - 11.2013
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Reported any incidents involving the truck or its cargo to management immediately.
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
Driver
FedEx
01.2012 - 07.2013
- Delivered packages to customers in a timely and efficient manner.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Customer Service
Convergys
10.2010 - 07.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Network Administration/Hardware/Associate's Degree -
Florida Technical College
Deland, FL01.2005
Skills
- Checked vehicles to ensure that mechanical, safety, and emergency equipment was in working order
- Followed appropriate safety procedures for transporting dangerous goods
- Inspected loads to ensure that cargo was secured
- Maintained E-logs of working hours, following applicable state and federal regulations
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles
- Obtain receipts or signatures for delivered goods and collect
- Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products
- Check all load-related documentation for completeness and accuracy
- Read bills of lading to determine assignment details
- Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks
- Check conditions of trailers after contents have been unloaded to ensure that there has been no damage
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs
- Crank trailer landing gear up or down to safely secure vehicles
- Operate equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption and carbon emissions
- Load or unload trucks or help others with loading or unloading, using special loading-related equipment or other equipment as necessary
- Effective communication
- Excellent customer service
- Strong multi-tasker
- Bilingual (ENG/SPA)
- Creative problem solver
- Team player
- Computer savvy
- Attention to detail
- Security
- Security control
- Security screenings
- Mobile security
- Security assessments
- Technical support
- Customer support
- VPN configuration
- IP addressing
- VoIP systems
- Computer systems installation
- Self motivation
Certification
- FEMA - Basic Incident Command System for Initial Response Certificate, 05/2023
- FEMA - Incident Command System Certificate, 05/2023
- FEMA - An Introduction to the National Incident Management System Certificate, 05/2023
- LINKEDIN - Mechanical Systems: Reading HVAC, Plumbing, other Drawings and Schematics - July, 2023
Languages
Spanish
Limited
Timeline
Security
Universal studio
02.2023 - Current
Driver
CPC Logistics
08.2022 - 02.2023
Driver
Southern Mail Services
11.2021 - 08.2022
Driver
Burris Logistics Custom
04.2021 - 10.2021
Driver
Pace Transportation
08.2020 - 04.2021
Driver
Averitt Express
04.2018 - 08.2020
Driver
XPO Express
10.2014 - 04.2018
Driver
Benton Global
03.2014 - 10.2014
Driver
Air Fright Express
11.2013 - 03.2014
Driver
Swift Transportation
07.2013 - 11.2013
Driver
FedEx
01.2012 - 07.2013
Customer Service
Convergys
10.2010 - 07.2012
Network Administration/Hardware/Associate's Degree -
Florida Technical College
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