Augustine Chee

Energetic Heavy Equipment Field Tech offering a wealth of experience in interacting with customers and managing troubleshooting

True team player with Heavy Equipment service experience and ability to work under pressure

Looking for a position as a Field Servive Technician with a growing compant

• Communicated with customers to provide updates, gather information and resolve issues.
• Communicated with supervisor to report progress, discuss issues
• Delivered high-quality work by diligently following standard operating procedures
• Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components
• Identified potential problems and prevented equipment failure through performing regular equipment inspections

• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Followed safety procedures to avoid injuries in field.
• Operated hand tools and power equipment according to company safety procedures.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Worked with diverse types of weather and ground conditions.
• Maintained company field response vehicle stocked with repair and replacement parts valued

• Cut equipment costs by 40% by thoroughly cleaning and inspecting equipment after each shift to maintain functionality.
• Checked incoming orders and organized new stock.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Created employee schedules to align coverage with forecasted demands.
• Controlled costs by effectively negotiating with vendors, saving $[40%] on budget per year.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Created and maintained daily and weekly reports for upper management.