AUGUSTINE OTU
BACI LLC
Houston,TX
13
years of professional experience
Versatile Online Business Owner, with proven background in managing successful online businesses. Demonstrated ability to develop and implement effective e-commerce strategies, resulting in increased customer engagement and revenue growth. Leveraged strong analytical skills and digital marketing expertise to drive business growth and innovation.
Experienced with e-commerce management, driving growth and innovation in online businesses. Utilizes digital marketing strategies to enhance customer engagement and boost sales. Track record of leveraging data analytics to inform business decisions and optimize performance.
Work History
Sales Manager's Assistant
2 Years 5 Months- Customer questions, Salesman, Estimated and quoted Prices, Finance, Credit check, Payments, Automotive Maintenance and
- Dealership experience, Diagnosis and repair
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Automotive Maintanance
2 Years 9 Months- Communicating with customers regarding vehicle issues and potential repairs
- Removed and replaced tires, shocks, struts and brakes, Maintained a 99.9% customer service satisfaction rating
- Washed, waxed and buffed the interior and exterior in vehicles
- Organized work records and filed reports
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Driver
1 Year 6 Months- Dropping and Picked up Customer loads in a timely and accurate manner
- Taxi booking, Customer service, Maintained telephone and Radio contact with supervisor to receive delivery instructions
- Obtained and Maintained proper delivery authorization and pickup
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Loss Prevention Agent
11 Months- Monitored the entire facility using CCTV while simultaneously performing dispatch duties
- Apple Store, Cartier Store, Piaget Store, H&M Stores, Caesar Palace
- Outlet Mall
- Patrolled premises to prevent theft, violence, or infractions of rules
- Provided exceptional customer service while maintaining vigilance against potential shoplifting activity in high-risk areas within the store environment.
- Maintained accurate records of all loss prevention activities, contributing to efficient reporting processes and strategy development.
Business Owner
4 Years 9 Months- Optimized retail space utilization by rearranging product placements according to consumer trends and store layout.
- Developed strong relationships with retail partners, resulting in improved product placement and increased sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
Education
Automotive Engineering Degree Seeking - Automotive Engineering
- Automotive Engineering
Certificate of Completion - Mechanical Safety Certificate of Completion
Certificate of Completion - Mechanical Pollution Prevention Certificate
Certificate of Completion - Automotive Maintenance Certificate of Completion
Skills
Friendly and hardworking and Team player
Excellent communication skills
Problem resolving
Organizer and Troubleshooting
Customer service skills
Computer literate
Organizational strengths and Employee productivity reports
Friendly and hardworking and Team player
Timeline
Business Owner
BACI LLC
02.2022 - CurrentRead More
Sales Manager's Assistant
AUTO DEPOT LLC
08.2018 - 01.2021Read More
Automotive Maintanance
SEARS ELECTRONICS
02.2015 - 11.2017Read More
Driver
FRAIS VEGAS TRANSPORTATION
12.2012 - 06.2014Read More
Loss Prevention Agent
ANDREWS INTERNATIONAL LLC
12.2011 - 11.2012Read More
Collage of Southern Nevada
Automotive Engineering Degree Seeking from Automotive Engineering
Read More
Penn Foster College
from Automotive Engineering
Read More
Collage of Southern Nevada
Certificate of Completion from Mechanical Safety Certificate of Completion
Read More
Collage of Southern Nevada
Certificate of Completion from Mechanical Pollution Prevention Certificate
Read More
Collage of Southern Nevada
Certificate of Completion from Automotive Maintenance Certificate of Completion
Read More