AUGUSTUS GROTTE
Duluth,MN
Summary
Service leader recognized for driving high productivity and efficient task completion. Specialized in customer relationship management, operational improvement, and team leadership. Proven ability in communication, problem-solving, and adaptability, resulting in seamless service delivery and improved team performance.
Overview
3
3
years of professional experience
Work History
Service Leader
Chipotle Mexican Grill
Duluth, USA
03.2025 - Current
- Supervised and coordinated front-line team operations, ensuring consistent service quality and efficient workflows.
- Resolved customer concerns professionally, creating a positive and welcoming environment for guests.
- Train and mentor employees on hygiene protocols, safety standards, and effective customer interactions.
- Managed inventory control, coordinated ordering with management, and maintained stock accuracy to support operational needs.
Crew Member
Chipotle Mexican Grill
Elk River & Duluth, USA
06.2023 - 03.2025
- Delivered accurate, friendly, and efficient service, contributing to positive customer experiences in a high-volume restaurant setting.
- Partnered with teammates to optimize service operations, resulting in improved customer satisfaction.
- Ensured cleanliness, food safety, and sanitation compliance, supporting overall operational standards.
Education
High School Diploma -
Elk River High School
Elk River06-2024
B.A - Human Biology
University of Minnesota Duluth
Duluth, MN05-2028
Skills
- Customer service
- Team leadership
- Conflict resolution
- Verbal communication
- Attention to detail
- Time management
- Adaptability
Certifications
- ServSafe Food Protection Manager Certification
Timeline
Service Leader
Chipotle Mexican Grill
03.2025 - Current
Crew Member
Chipotle Mexican Grill
06.2023 - 03.2025
High School Diploma -
Elk River High School
B.A - Human Biology
University of Minnesota Duluth