Auhmilleaona Waddy
Catonsville,MD
Summary
Conscientious individual offering background in hospitality. Engaging and pleasant personality with talent to maintain a healthy, clean environment for all residents. Detail-oriented experienced in providing cleaning services using a variety of cleaning products and equipment. Providing excellent customer service, organization and multi-tasking skills.
Overview
2
2
years of professional experience
Work History
Housekeeper Aide
Peace Health Care
03.2022 - 10.2022
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
Housekeeping Room Attendant
Marriot Hotel
08.2021 - 02.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Customer Service Representative
Chuck E Cheese
01.2021 - 07.2021
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Old Mill High School
Millersville, MD05.2024
Skills
- Cleaning and organizing abilities
- Excellent communication
- Hospitality background
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Problem-Solving
Timeline
Housekeeper Aide
Peace Health Care
03.2022 - 10.2022
Housekeeping Room Attendant
Marriot Hotel
08.2021 - 02.2022
Customer Service Representative
Chuck E Cheese
01.2021 - 07.2021
High School Diploma -
Old Mill High School
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