Aujualic L Bell
European Wax Center
Capitol Heights,MD
6
years of professional experience
Dependable professional experienced in managing multiple priorities while maintaining a positive attitude. Delivered impactful solutions through strong project management, problem-solving, and collaboration skills. Focused on contributing to team success and continuous professional development.
Work History
GSA Lead
1 Year 4 Months- Updated and verified information in company databases, ensuring records met organizational standards for accuracy and consistency
- Maintained well-structured digital and physical files by labeling, sorting, and storing documents for quick retrieval by management and team members
- Reviewed data for errors and inconsistencies, editing as necessary to support clean and reliable datasets
- Prioritize daily assignments, complete outstanding tasks within established deadlines and brief supervisors on progress to ensure seamless workflow process
- Maintain well-structured digital and physical files by labeling, sorting, and storing documents so information can be retrieved quickly as required by management and other team members
- Managed various tasks to ensure efficient workflow and team productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Style Consultant
2 Years 11 Months- Conducted comprehensive assessments of clients’ preferences, body type, lifestyle, and professional needs to develop individualized styling plans
- Curated coordinated outfits and seasonal wardrobe strategies to enhance clients’ personal image and support daily or event-specific requirements
- Provided expert guidance on color palettes, garment fit, and silhouette selection to improve overall appearance and confidence
- Selected clothing and accessories aligned with client goals, budget, and current fashion trends to streamline purchasing decisions
- Recommended high-quality items prioritizing durability, versatility, and alignment with clients’ style objectives, enhancing overall satisfaction
- Maintained comprehensive knowledge of fashion trends, designers, and retail offerings to deliver informed styling recommendations, ensuring relevance and client engagement
- Facilitated in-person and virtual consultations to clarify client goals and provide tailored styling solutions, resulting in personalized experiences
- Delivered exceptional customer service, fostering long-term client relationships through consistent communication and personalized support
- Provided ongoing guidance, outfit updates, and wardrobe refresh recommendations to maintain client satisfaction
- Assembled complete looks for professional events, photoshoots, and daily wear, ensuring cohesive visual presentation
- Supported clients in refining personal branding through strategic clothing, grooming, and accessory choices
- Developed digital and physical mood boards to illustrate proposed style direction and guide client decision-making
- Developed personalized styling recommendations to enhance customer shopping experience.
- Analyzed current fashion trends to curate seasonal collections aligned with brand vision.
Customer Service Rep (CSR)
1 Year 3 Months- Delivered courteous, efficient service to walk-in and phone customers, ensuring accurate orders and enhancing customer satisfaction
- Answered high-volume incoming calls, maintained professional tone, and followed standardized scripts to ensure efficient service
- Information support – Responded to customer inquiries regarding menu items, pricing, and store policies to support informed decision-making
- Entered customer orders into POS system with high accuracy, verified details, and communicated current promotions
- Online order assistance – Resolved mobile and web order issues, including payment errors and delivery concerns, to improve customer experience
- Assisted with end-of-shift register counts, identifying discrepancies and ensuring accurate financial reporting
- Reviewed completed orders for accuracy and completeness before customer pickup or driver dispatch
- Addressed customer concerns by offering remakes, credits, or alternative solutions in alignment with store policy
- Addressed customer concerns by offering remakes, credits, or alternatives to maintain customer loyalty and satisfaction
- Supported kitchen operations by folding boxes, preparing ingredients, and assembling basic menu items during peak periods
- Resolved customer inquiries and complaints with empathy and efficiency.
- Collaborated with team members to enhance service delivery and streamline operations.
Education
Some high school
no diploma
Skills
Professional demeanor
Organizational skills
Problem-solving
Attention to detail
Computer skills
Change management
File management
Excellent communication
Multitasking
Interpersonal communication
Critical thinking
Data management
Flexible and adaptable
Issue resolution
Friendly
positive attitude
Timeline
GSA Lead
European Wax Center
04.2025 - CurrentRead More
Style Consultant
Target
05.2022 - 04.2025Read More
Customer Service Rep (CSR)
Domino's
04.2020 - 07.2021Read More
William Taft High School
Some high school
Read More