Anisha Wright
Esthetician
Hollywood,FL
Summary
Dedicated and skilled professional with a strong background in customer service, beauty advisory, esthetician services, and computer proficiency. Proven ability to provide exceptional customer experiences and proficient in various beauty treatments and retail operations. Strong communication skills, team-oriented, and highly organized with a professional demeanor. Experienced in handling cash transactions, stock management, and maintaining high standards of hygiene and safety. Skilled in patient communication, appointment scheduling, multi-line phone system management, and record keeping. Familiar with medical terminology, insurance verification, and electronic health record (EHR) systems. Certified in Basic Life Support (BLS) with aspirations to become a Sterile Processing Technician. Holds certifications as a Licensed Esthetician, Dermalogica Clean Touch, and Barbicide Certified.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Lead Prestige Beauty Advisor
Ulta
MIAMI, FL
09.2023 - Current
- Customer service in all areas including skin, hair, and makeup
- Product knowledge on the lastest beauty and skincare trends, along with their features, benefits, and ingredients
- Proficiency in applying makeup and providing demonstrations to customers
- Sales and goals by encouraging customers through the (Ulta)imate loyalty program
- Stock management to ensure all products are fully stocked and presentable
- Ability to handle customer complaints or concerns in a professional and efficient manner
- Collaborating with other beauty advisors and store staff to ensure a positive shopping experience for customers
- Operate the cash register, handle cash, credit card, and returns/exchanges, and ensure accurate processing of purchases.
Esthetician
MEDLIFE MASSAGE
MIAMI
02.2023 - 04.2023
- Clearly explaining treatment options, benefits, and risks to clients, as well as addressing any questions or concerns they may have
- Understanding medical spa treatments, procedures, and equipment
- Maintaining strict adherence to safety protocols and hygiene standards to ensure a clean and safe environment for clients and staff
- Demonstrating empathy and understanding towards clients’ concerns and goals, and providing appropriate support and guidance
- Ability to recommend additional treatments or products to enhance clients’ results and increase revenue.
Discounts/Sales Associate
DD’s
Hollywood, FL
05.2022 - 08.2023
- Restocked the sales floor and reorganized the shelves, racks and bins for a cleaner look
- Being flexible and able to quickly adapt to changing priorities, such as assisting in different departments or tasks as needed
- Clear and effective communication with customers and fellow team members to ensure smooth operations and customer satisfaction
- Ability to effectively promote and sell products to customers, including upselling and cross-selling when appropriate
- Operate the cash register, handle cash, credit cards, and other forms of payment, ensuring accuracy
- Process returns, exchanges, and refunds according to store policies.
Remote Sales Representative
CUT CO
, Florida
01.2021 - 01.2022
- Promoting the benefits, coverage, and terms of products to potential customers
- Engaged with potential customers via phone and email to promote products, providing detailed information and answering questions
- Maintained detailed and accurate records of customer interactions, sales, and follow-up activities using CRM software
- Utilized MS Office (Excel and Word) for data entry, report generation, and maintaining sales records
- Processed orders and handled billing inquiries, ensuring accuracy and adherence to company policies
- Participated in virtual sessions to stay updated on product knowledge and sales techniques.
Education
Certification - Cosmetology
Sheridan Technical College
Hollywood 2022 - 2023
Diploma - General Education
Hallandale High School
Hallandale Beach, FL 08.2019 - 06.2021
Licenced Esthetician, State of Florida Dermalogica Clean Touch Certifed Barbicide Certifed Basic Life Support - BLS - undefined
Skills
- Technical Skills:
- Proficiency in
- MS Office (Excel, Word, PowerPoint)
- Knowledge of electronic health records (EHR)
- Computer proficiency
- Administrative Skills:
- Office management
- Appointment scheduling
- Multi-line phone system management
- Record keeping and data entry
- Handling confidential patient information
- Customer Service Skills:
- Strong communication skills
- Patient communication and support
- Complaint resolution
- Professional demeanor
- Healthcare Skills:
- Medical terminology familiarity
- Basic Life Support (BLS)
- Adherence to safety and hygiene protocols
- General Skills:
- Excellent team player
- Attention to detail
- Time management
- Problem-solving in high-pressure environments
- Organizational skills
- Sales Expertise
- Money Handling
- Time Management
- Maintaining Clean Work Areas
- Multitasking and Organization
- Professional Telephone Demeanor
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Professional Relationships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
South Florida Laser Eye Center / Front Office Support
Clinical Office Support Intern
Plantation, Florida
Languages
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Lead Prestige Beauty Advisor
Ulta
09.2023 - Current
Esthetician
MEDLIFE MASSAGE
02.2023 - 04.2023
Certification - Cosmetology
Sheridan Technical College
2022 - 2023
Discounts/Sales Associate
DD’s
05.2022 - 08.2023
Remote Sales Representative
CUT CO
01.2021 - 01.2022
Diploma - General Education
Hallandale High School
08.2019 - 06.2021