Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Certification
Timeline
Generic

Aujulon Mackey

Houston,TX

Summary

Dynamic and results-oriented hospitality leader with over 4 years of experience in restaurant operations, sales strategy, and team leadership. Proven track record of driving revenue growth, streamlining workflows, and effectively managing high-performing teams in fast-paced settings. Skilled at utilizing data-driven insights to enhance efficiency and elevate customer experience. Currently excelling as Assistant General Manager at Tacodeli, overseeing daily operations, fostering staff development, and facilitating cross-functional collaboration. Solid background in business administration, with a strong commitment to innovation, effective people management, and sustainable organizational advancement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Tacodeli
02.2025 - Current
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Monitor P&L reports and coordinate with leadership to hit key performance targets including labor cost, food cost, and customer satisfaction.
  • Lead training, development, and scheduling of a 20+ person team, improving staff retention and team morale.
  • Coordinate cross-functional efforts with kitchen, FOH, and catering teams to maintain quality and consistency across channels.
  • Support strategic planning and resource allocation to scale operations during high-volume events and seasonal traffic spikes.

Catering Sales Manager

Tacodeli
07.2024 - 02.2025
  • Developed B2B partnerships with multiple departments at the University of Houston, generating consistent revenue streams.
  • Spearheaded a community-focused sponsorship with the Houston Marathon, enhancing brand visibility and local engagement.
  • Collaborated with executive leadership and high-profile clients, such as the Houston Texans, to deliver customized solutions, increasing repeat business by 15%.
  • Implemented data-driven strategies to onboard and manage six coffee shop partnerships, resulting in $6,400 from one location within the first month.

Catering Sales Specialist

Tacodeli
05.2022 - 07.2024
  • Improved workflow and training for new positions.
  • Directed and managed large-scale catering events.
  • Streamlined event logistics processes, reducing coordination time by 30% and improving client satisfaction by 15%.
  • Collaborated with restaurant managers to strategically package menu items, leading to a 20% increase in average order value and an additional $50,000 in revenue.
  • Strengthened relationships with high-net-worth clients, boosting repeat business by 20% and overall satisfaction ratings by 15%.

Catering Coordinator

Tacodeli
05.2021 - 05.2022
  • Presented recommendations for seasonal sales items including clothing and electronics to senior management, streamlining POS which accumulated to $1,500 in sales daily.
  • Reviewed P&L with sales lead and district manager to identify highest & lowest penetration rates on all products, analyzing all products which increased efficiency of deliveries from store to customer by 17%.
  • Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 97%.

Education

BS - Business Administration

Sam Houston State University
Huntsville, TX
08.2018

Skills

  • Skilled in utilizing Microsoft Office tools for data management and presentations
  • Proficient in lead acquisition and CRM
  • Coordinating event operations
  • Customer relationship development
  • Effective cross-team communication
  • Supplier relationship management
  • Team leadership
  • Event coordination
  • P&L management
  • Customer feedback analysis
  • Strategic planning
  • Sales techniques

Websites

Hobbies and Interests

  • Marketing & Operations
  • Analytics
  • Artificial Intelligence
  • Leveraging Technology to Drive Renewable Energy Adoption
  • Basketball

Certification

SIE

Series 65


Timeline

Assistant General Manager

Tacodeli
02.2025 - Current

Catering Sales Manager

Tacodeli
07.2024 - 02.2025

Catering Sales Specialist

Tacodeli
05.2022 - 07.2024

Catering Coordinator

Tacodeli
05.2021 - 05.2022

BS - Business Administration

Sam Houston State University

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